Apply Now    

CIB - Global Market Infrastructures: Network Client Consulting - Associate

Req #: 170102855
Location: Hong Kong, , HK
Job Category: Operations
Potential Referral Amount: 20000 Hong Kong Dollar (HKD)
Global Market Infrastructures (GMI) is responsible for managing J.P. Morgan's network of subcustodians, other agent banks and financial market infrastructures for cash and securities services in over 100 markets. The core responsibilities of GMI include Network Management, Client Consultation and Information Management and Delivery. GMI focuses on understanding client needs and providing market information for the Corporate & Investment Bank (CIB) while also supporting other lines of business.
 
GMI is comprised of separate Network Client Consulting, Market and Infrastructure Management, Agent Performance Management, and Information Management and Delivery teams. The teams are located globally across Hong Kong, Singapore, Bournemouth (England), London and New York to provide 24 x 5 coverage of both clients and markets.
 
GMI provides value to both external and internal clients through the combination of market expertise, depth of client relationships and delivery of market information.
 
The Network Client Consulting (“NCC”) team is currently recruiting for an Associate in Hong Kong.
 
The Role
 
Network Client Consulting (“NCC”) provides direct support to external and internal clients of the Investor Services business which includes Global Custody, Collateral Management and Prime Finance. NCC works closely with top clients to understand their strategies and develops a customized network management service. NCC provides expertise for clients to better understand approximately 100 markets in terms of market entry, cash and FX, trading and settlement, income and corporate actions, with a particular focus on emerging and frontier markets.
 
In addition to working closely with clients, the individual will also work closely with Client Service, Sales and Relationship Management, Market and Infrastructure Management, Product Management, Product Development, Operations and subcustodians to ensure seamless service delivery.
 
Responsibilities
 
An Associate in NCC is responsible for:
  • Client market consultation – delivering market expertise and information to external and internal Investor Services clients. Providing proactive consultation and building out the client relationship as necessary
  • Client perspective on market information – working within GMI and with other internal teams to obtain market information and understanding the impact to clients to deliver effective client solutions and relevant client information
  • Client training – developing and delivering client training about market practices and considerations for global investments
  • Client due diligence - responding to client requests about J.P. Morgan’s subcustodian selection and monitoring processes
  • Excellent client service and/or relationship management skills 
  • Excellent written and verbal communication skills
  • Strong presentation skills
  • Strong analytical and problem solving skills
  • At least 3 years of experience in Financial Services/Securities Services industry
  • Global Custody, Collateral Management and/or Prime Brokerage product knowledge helpful
  • Proven ability to work under pressure and manage competing priorities
  • Proven ability to work across multiple teams and operate effectively in a global organization
  • Ability to speak Mandarin Chinese and/or Japanese at a business level is a plus
  • PC skills: Microsoft Word, Excel and PowerPoint
  • Travel may be required at short notice
Apply Now    

Join our Talent Community

Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.

Things to note

Sign in to our application system to continue your job search or update your profile.

Current employees sign in here. Contractors sign in here.

Any information you provide is confidential and will only be viewed by our recruiters in an effort to fill open positions. In addition, the information you provide is subject to our privacy policy practices.

Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.

The firm invites all interested and qualified candidates to apply for employment opportunities.

Need disability related assistance?

If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs, please click here.

Important links

Click here to view the "EEO is the Law" poster.

Click here to view the "EEO is the Law" supplemental poster.

Click here to view our U.S. Pay Transparency Policy.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.