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Commercial Banking - International Onboarding Regional Manager – Executive Director – London

Req #: 170106449
Location: London, ENG, UK
Job Category: Operations
Potential Referral Amount: 3500 Pound Sterling (GBP)
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. JPMorgan Chase & Co.is committed to providing a comprehensive set of benefits choices to meet different employee needs and lifestyles, which include choices such as Flexible Work Arrangements with periodic work from home and non-standard business hours, fully paid parental leave time, health care insurance and retirement benefits.
 
Commercial Banking serves more than 30,000 clients, including corporations, municipalities, financial institutions, and not-for-profit entities with annual revenues generally ranging from $20 million to $2 billion. The Firm's broad platform positions the Commercial Bank to deliver extensive product capabilities - lending, treasury services, investment banking, and asset management - to meet our clients' domestic and international financial needs.
 
Commercial Banking Client On-boarding (CBCO) is responsible for driving and coordinating all aspects of client on-boarding experience, which includes account opening, set-up of cash management products and services along with supporting client coverage teams in the fulfillment of Anti-Money Laundering/Know Your Customer (AML/KYC) requirements. 
 
The CBCO organization is seeking a Regional Manager for its International Onboarding Team who has responsibility in a specific region for the international onboarding experience for Commercial Banking clients. Helping our clients expand their business into international markets is a strategic opportunity for Commercial Banking and the initial onboarding experience sets the tone. The Regional Manager will define and execute strategic regional objectives in line with the organizations objectives. In addition, the Regional Manager will drive effective collaboration with the coverage team, international partners, and the International Onboarding Leads to execute the onboarding of the client’s business to the CB international products and services, including completion of our Due Diligence process.
 
Core Responsibilities:
  • Provide structure and oversight to management team
  • Responsible for talent recruitment, training, and development
  • Cultivate an environment of strong team work and client focus 
  • Manage team performance against key metrics and performance objectives
  • Ensure transparency, urgency, and quality resolution of client and internal issues
  • Partners and Influences shared purposes through trust and teamwork across businesses and functions
  • Demonstrate values by promoting an inclusive work environment
  • Build and maintain strong relationships with key partners, in both domestic and regional locations, who lead banking, sales, service, operations and product organizations
  • Communicate and leverage business knowledge and technical expertise to challenge assumptions and operating models
  • Oversee region’s adherence to policies, procedures; institute and test the appropriate controls in conjunction with the organizations business office
  • Drives results by demonstrating a consistent track record
Required Qualifications: 
  • Extensive experience within client onboarding, including experience of direct team management experience
  • Demonstrated ability to work collaboratively and proactively
  • Proven ability to establish direction and drive organization’s success to exceed business results
  • Excellent verbal and written communication skills with the ability to present information in differing degrees of detail and form depending on the audience, especially via phone or e-mail channels
  • Adaptable to a changing, dynamic work environment and can lead teams through change
  • Strong presentation and negotiating skills
Preferred Qualifications: 
  • AML/ KYC or Core Cash Management experience
  • Proven ability to develop an implementation plan and execute deliverables.
About J.P. Morgan Chase & Co.
J.P. Morgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.1 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. A component of the Dow Jones Industrial Average, J.P. Morgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about J.P. Morgan Chase & Co. is available at www.jpmorganchase.com.
 
JPMorgan offers an exceptional benefits program and a highly competitive compensation package.
JPMorgan is an Equal Opportunity Employer.
 
 
Location: London
*Some travel required (up to 30%) to support various clients and coverage teams
 
Closing Date: March 14, 2018
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