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Application Support Lead

Req #: 170098966
Location: Jersey City, NJ, US
Job Category: Technology
Potential Referral Amount: 3000 US Dollar (USD)

As an Applications Support Lead in Corporate Technology, primary responsibilities will be to ensure the smooth and effective operation of the applications and 24/7 availability of the systems through careful monitoring of production processes, automating procedures where possible via scripting, and performing Permit to Operate on each application release.  You will work with the development and other support teams to provide design guidelines and imparts knowledge on technical trends and solutions. Instruments end to end monitoring of infrastructures to ensure high availability and timely alerting of potential issues. Ensure infrastructures have adequate capacity and are refreshed on a periodic basis.   You will also develop and maintain system documentation, run-books and production metrics reporting. 

 

The successful candidate will need to truly understand how the systems work so they can contribute to the overall solution, including the ability to create unix scripts, autosys jobs, SQL queries, and alerts independently.  They will be considered partners for a solution, not simply command executors, and are expected to add value by suggesting changes to the infra and processing.  During a training period of approximately three months, they will be sitting with the development teams to gain the knowledge required for the position

 

Duties include but not limited to: 
-Start of Day ready for business checks 
-Environment management: Production, UAT, Pre-Prod 
-Scripting: Autosys, Unix, Database queries 
-Raising Alerts to users 
-Release management 
-L1 investigation and resolution of issues raised by users 


  • Bachelor's degree in Computer Science or related technical or business area  
  • Strong experience working in an applications production support/application development environment  
  • Experience supporting real-time sensitive applications 
 
Additional Preferred Skills:
  • Scripting & Configuration — UNIX shell or other system level scripting, SQL scripting  
  • WebLogic, Apache and Tomcat — Application Server experience/administration, OBPM. 
 

Our Global Technology Infrastructure Group is filled with innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and cost-effective approach to deliver a wide variety of high-quality products and services. You’ll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.

When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.

 

At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.


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