Apply Now    

Wealth Management Credit Middle Office Operations, Business Analyst/Project Manager, Associate

Req #: 170106203
Location: Westerville, OH, US
Job Category: Operations
Potential Referral Amount: 0 US Dollar (USD)

J.P. Morgan Asset & Wealth Management, with client assets of $2.4 trillion, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.

The Wealth Management division of JPMorgan Chase & Co. is part of the Asset & Wealth Management business segment. For over 160 years it has offered customized solutions and client service of the highest quality to solve the complex needs of wealthy individuals and their families around the world. With assets under management of $1.25 trillion, it is one of the largest asset and wealth managers in the world.

The Private bank is undergoing large-scale change to accommodate increased volume, regulatory requirements, and process re-engineering. As a result, significant investments are being made to improve the strategic architecture and build a world-class scalable platform that supports the growing client base that most effectively leverages the firm.

The Wealth Management Credit Program Office drives the operational credit, regulatory, and credit risk agenda in support of this change and infrastructure changes. Additionally, the Credit Program Office delivers critical solutions in terms of strategic frameworks and operational transformations which increase the Private Bank’s credit capabilities across multi-operating platforms and multiple regulatory jurisdictions.


Responsibilities:
This role will require an ability to deal with complex business challenges, tight deadlines, competing priorities and interaction with the management team. Responsibilities include analyzing both new and current workflow processes, current and strategic usage of systems, evaluating viable improved process alternatives, and developing business requirements for the resulting solution. In this role, the candidate will gather data, analyze, synthesize, validate significant amount of existing reports, User Developed Tools (UDTs), manual processes and functions. The candidate will gather and document requirements from the various stakeholders, transforming them into functional specifications, develop the work plans required to deliver the solution, and participate in the delivery of the solution. The candidate will work with all respective stakeholders, coordinate testing and training processes, and develop respective documentation and materials. The candidate will be a key liaison between operational/business stakeholders and the technology teams; will be responsible for assessing and communicating user experience. The role will also include preparing and presenting various program-related metrics and key performance indicators to operational managers and stakeholders. 


Requirements/Skills:
• Define project scope, targets and deliverables that support business goals in collaboration with senior management and stakeholders.
• Excellent client and stakeholder communication and management skills, including expectation and scope management
• Ability to process, organize, and analyze complex data and information, resulting in the synthesis of a root cause analysis or an optimal solution approach, depending on the situation
• Attention to detail and ability to assimilate fragmented facts into detailed statements
• Ability to produce documentation at all levels, client service and technical writing skills, coupled with a strong interest in further developing and integrating systems knowledge with technology skills
• Define user acceptance test plans and test case. Execute user acceptance testing of new platform or upgrades to existing platforms. Responsible for understanding results and providing sufficient information to senior management to enable signoff on a deliverable.
• Experience with preparing various metrics related to projects or programs
• Excellent time management skills
• Drive implementation of process and workflow recommendations
• Self-starter, and results oriented, problem solver; ability to work well as a team member, as well as independently with minimum supervision
• Knowledge and practical understanding of credit and credit operations preferred
• Knowledge and practical understanding of financial markets, asset types, FINRA, NYSE
• Working knowledge in Microsoft Visio, PowerPoint, Excel, Access, SharePoint
• Experience in creating business process flows, developing business processes and procedures
• Bachelor or Master degree in Management Information Systems (MIS), Computer Science, Operational Research, or Business Administration (or concentration in any of those) preferred
• Series 99, or will obtain within 3 months on the job

Apply Now    

Join our Talent Community

Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.

Things to note

Sign in to our application system to continue your job search or update your profile.

Current employees sign in here. Contractors sign in here.

Any information you provide is confidential and will only be viewed by our recruiters in an effort to fill open positions. In addition, the information you provide is subject to our privacy policy practices.

Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.

The firm invites all interested and qualified candidates to apply for employment opportunities.

Need disability related assistance?

If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs, please click here.

Important links

Click here to view the "EEO is the Law" poster.

Click here to view the "EEO is the Law" supplemental poster.

Click here to view our U.S. Pay Transparency Policy.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.