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Digital Content Experiences - Content Strategy & Delivery - Associate - New York, NY

Req #: 170105291
Location: New York, NY, US
Job Category: Marketing/Communications
Potential Referral Amount: 4000 US Dollar (USD)
About Us:
JPMorgan Chase & Co. is one of the world's premier financial institutions, widely respected for its capital strength, global investment expertise, and integrity.  JPMorgan Chase & Co. is a leading global financial services firm with assets of $2.0 trillion and operations in more than 60 countries.  The firm is a leader in investment banking, financial services for consumers and businesses, financial transaction processing, asset and wealth management, and private equity.  JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and retail clients. 
Wealth Management and Investment Solutions (WMIS) is a division of Asset Management focused on working with high net worth and ultra-high net worth individuals, families and foundations.
WMIS Marketing’s overall goal is simple: to be a trusted advisor to the business that helps drive strong results. In support of that goal, we are focused on four key priorities — bringing the brand to life through our client experience; simplifying how we position our products and advice; disrupting and modernizing our content strategy by being digital first; and boosting revenue with data-driven acquisition and deepening strategies. Our collaborative organization has approximately 100 team members sitting in New York, Chicago, Miami, Dallas, San Francisco, London, Paris, Geneva, Hong Kong and Singapore.
About You:
You are an intellectually curious person who is passionate about the power of content and its potential to enhance a brand and drive meaningful engagement with clients and prospects.   You have a solid understanding of the topics pertaining to the investments and wealth management space.   You have a desire to stay abreast of trends, innovation and competitive activity in the content strategy space. You have the vision to develop strategies to differentiate our content efforts and can comfortably operate tactically to scale them through hands-on execution. You have experience working in a fast-paced environment that is deadline-driven, with a strong focus on efficiency and quality.   You are passionate about driving strategic best practices, operational excellence, and project management.
This role will report to the Head of Digital Content Experiences.
The responsibilities of Digital Content Experience, Associate include, but are not limited to:
  • Developing and executing content strategy for Private Bank’s digital content channels including the public website and Linked In. This involves coordinating closely with marketing partners to identify priority messages and content to feature in these channels to support marketing and business objectives, developing the editorial strategy and calendar for the channel, and ensuring that the strategy is executed in the channel and maintained according to plan.
  • Partnering with other areas of JPMC to determine common content themes and identify ways to collaborate on efficient and impactful content development.
  • Develop a strategy to partner with 3rd party partners to develop content, as appropriate, for the Private Bank’s owned channels, as well as identify opportunities to syndicate Private Bank content in external channels.
  • Partner with other Digital Content Experience Associate on managing content calendars and content strategy meetings and facilitating content-related communications across Marketing and to stakeholders.
  • Collaborate with Technology, Digital Channels and Digital Platforms teams as necessary to execute on key projects.
  • 4-5 years in a marketing or content development role, financial services sector preferred.
  • Familiarity with the editorial process and an appreciation for what constitutes high-quality, impactful content that supports the brand and marketing strategy.
  • Acute understanding of digital content marketing and how strategic delivery of content across digital platforms can drive lead generation and support business objectives.
  • Strong project management skills and the ability to drive complex projects forward on schedule.
  • Ability to improve ineffective processes and implement them with partners.
  • Ability to collaborate productively and account for the needs of multiple stakeholders and across functions and regions.
  • Excellent oral and written communication skills
Your Attributes
  • You bring an intellectually curious and cultured sensibility to the table. You understand the power of good storytelling to support a brand and drive audience engagement.
  • You are a team player. You are able to contribute individually, but are also a productive partner on cross-functional teams.
  • Client-centric and always looking for ways to optimize the client experience.
  • Places premium on high quality, on-time delivery, motivating surrounding team and key stakeholders to plan and prepare content using best practices.
  • Comfortable working in a highly matrixed organization.
  • Self-starter with strong organizational skills, proactive, polished communication approach, and a demonstrated record of exceptional work.
  • You are a consummate professional, with a natural ability to collaborate effectively with others.
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