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CORP - HR Service Delivery - Analyst

Req #: 170104183
Location: Santiago, RM, CL
Job Category: Human Resources
Potential Referral Amount: 0 US Dollar (USD)

Global Human Resources Service Delivery (HRSD) is a an organization within Human Resources of over 800 people, servicing the entire global population of JPMC, currently totaling over 250,000 employees worldwide, in over 60 countries. HRSD provides vital services in the area of Payroll and accounting, On/Off boarding employees, customer service, benefits administration, and data and records management. HRSD leverages the core principles of superior employee experience, operational excellence, efficient global coverage and commitment to its people.
The HRSD Analyst will work within the Chile office supporting the whole branch in payroll, accounting, and HR administrative tasks. Will also support the day-to-day HR challenges by ensuring transactions are executed and offering assistance in a timely, efficient and productive manner, meeting the needs and regulatory requirements, aligned and consistent with global standards

Key Responsibility include: 
Main Responsibilities
Customer service
v  Advisor in payroll matters, for employees and former employees
v  Issuance of the monthly headcount report
v  APNET vacation system file update and control
v  Visa processing: produce letters and other documents needed by EMIGRa.
v  Produce employment certificates of different kinds needed by employees and issue of local labor contract.
Staff onboarding/offboarding:
v  Coordinate PES with Resolutions Team
v  Coordinate with Resolutions Team the People Soft Input (new hires, changes of status of employees, terminations)
v  Prepare information for payroll provider in order to proceed with payroll and other regualtory requirements
v  Severance preparation.
Payroll, Accounting and HR Administrative tasks
v  Assist in accounting and control tasks related to payroll, RSUs, Accruals, and Incentive Compensation payment.
v  Checking of all payroll data to be sent to the vendor for the monthly processing.
v  Interaction with internal and external auditors and SBIF to provide information for audits
v  Employee files maintenance
v  Organizational chart updates
v  Preparation of contracts for full time employees and temporary employees (interns)
v  Contact with our external Legal advisor in all kind of mandatory matters


  • Process orientation
  • Change Management
  • Strategic Thinking
  • Operational effectiveness
  • Risk and control oriented
  • Accounting skills - excluding
  • Excellent communication and interpersonal skills
  • Control mindset
  • Able to prioritize and multi-task
  • Pro-active attitude to problem solving and execution
  • Fluent in English
  • MS Excel (strongly recommended)
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