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Ops Risk/Cntrl Associate

Req #: 170098906
Location: Brooklyn, NY, US
Job Category: Compliance
Potential Referral Amount: 3000 US Dollar (USD)


This position will be responsible for identifying and monitoring quality controls/processes in the end-to-end Wholesale Bank Client On-boarding (WCOB) Process for new and existing business and remediation efforts.  This individual will work in close partnership with the client sales teams, on-boarding and operations management to ensure accurate and complete data quality and compliance with regulatory requirements. 


Key Responsibilities

  • Evaluation of the end-to-end process to assist in setting strategies and practices to develop a zero defect culture. 
  • Oversight over onboarding activity to provide expert advice on AML/KYC, perform reviews of AML/KYC activities such as client profiles and related metrics, identify data quality issues, and monitor resolution. 
  • Perform root cause analysis and identify solutions and best practices.
  • Manage KYC QC activities for new and existing business and multiple remediation efforts concurrently within designated timeframes and quality standards. 
  • Knowledge management for KYC policy, procedures, and training material updates and changes, train on-boarding teams and provide training certifications.
  • Ensure KYC policies and procedures are accurate and comply with regulatory requirements.
  • Partners with management to establish and update KPIs for on-boarding processes, monitors performance to identify significant areas of concerns and oversees actions necessary to address issues.
  • Ensure appropriate data available to produce defect reports on a regular basis.
  • Build a strong working relationship with Operations, Multiple Lines of Business, Audit, Compliance, and Technology.
  • Evaluate and monitor the impact of Industry changes, and new and enhanced offerings along with JPM infrastructure changes.
  • Assist in identifying requirements for new WCOB Platform.


  • Able to influence others
  • Excellent communication skills and problem solving abilities
  • Strong analytical skills
  • Results oriented and tenacious
  • Promotes teamwork both within and across groups
  • Ability to adapt to change
  • 3+ years’ experience in financial institution
  • 3+ years in identifying and/or implementing financial and/or operational controls with AML/KYC expertise.
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