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Wealth Management, KYC/ Client Onboarding, Vice President

Req #: 170103739
Location: Phoenix, AZ, US
Job Category: Asset Management
Potential Referral Amount: 1000 US Dollar (USD)

Our Business 
J.P. Morgan Asset Management, with client assets of $2.4 trillion, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits. 

Global Wealth Management (GWM) is part of the Asset & Wealth Management business segment. It has offered for over 160 years customized solutions and client service of the highest quality to solve the complex needs of wealthy individuals and their families around the world. With assets under management of $1.25 trillion, it is one of the largest asset and wealth managers in the world. 

Introduction to Role 
The global focus on Anti Money Laundering (AML) and Know Your Client (KYC) is increasing and leading to new roles and opportunities within JP Morgan. GWM is establishing a market-leading function to help manage the regulatory risks involved in Onboarding clients with special attention to meeting the regulatory AML and KYC requirements. This is a great opportunity for the right individuals to work in a fast paced dynamic team and to help identify and establish best practises within JP Morgan and the industry. 

Job Description 
The Vice President will play an integral part in managing a group of Onboarding Officers & Account Opening Specialists. To be successful, the selected candidate must have a strong background in leadership management disciplines, relevant operations experience and people management. The candidate must have a proven track record of effective leadership relative to change management and process re-engineering. The Client Onboarding & Account Opening Officer will be part of the global Middle Office Operations team supporting all aspects of client Onboarding to include the fulfilment of Anti Money Laundering (AML) and Know Your Client (KYC) requirements. The Client Onboarding & Account Opening Officer will partner with the client-facing teams to ensure all client KYC records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence requirements at the onset and renewal of client relationships. The Client Onboarding & Account Opening Officer will own the end to end Onboarding of new clients and subsequent periodic renewal process of all clients. The Client Onboarding & Account Opening Officer will assist with the drafting and gathering of client documents and make independent recommendations regarding AML risk at a client level prior to final review by the client-facing team. The Client Onboarding Specialists are expected to stay current with all regulatory changes and requirements around client KYC, Suitability and Documentation. The Client Onboarding & Account Opening Manager must forge excellent working relationships with the region's entire team - bankers, advisors, region heads, product partners and controls/compliance teams. 

Key Qualities:

  • A strong sense of ownership and responsibility
  • Drives results through leadership, people, communication and influence
  • Comfortable with change, ambiguity, debate, conflict and informed risk taking
  • Multi-tasker who can manage multiple streams of work concurrently
  • Willingness to make decisions, while ensuring buy in from stakeholders.
  • Ability to challenge and influence stakeholders to ensure decisions are well thought out and can be executed from an operations perspective

Responsibilities include:

  • Partnering with the client facing teams to collect required legal documents and associated information to meet all regulatory and internal polices
  • Develop excellent working relationships with the region's entire team - bankers, advisors, region heads, product partners and controls/compliance teams.
  • Act as a subject matter expert on required legal documents and process to onboard a client to PB platforms
  • Undertake quality review of clients’ KYC records
  • Manage and facilitate client due diligence, including coordinating the participation of JPMorgan stakeholders who have KYC responsibilities
  • Serve as point of contact for AO & KYC and reporting issues for designated clients
  • Act as a KYC and AML subject matter resource for KYC due diligence teams
  • Act as a subject matter resource on the KYC/AML policies and procedures
  • Participate in annual AML discussions with clients
  • Discuss and escalate with Compliance complex issues surrounding client types and structures, financial products and services, and other AML risk related issues 

Required Skills and Qualifications

  • BS/BA Degree - Accounting, Finance, or Business preferred or equivalent military experience
  • Series 99 or equivalent (COE- within first 120 days)
  • 5 to 7 years of experience with in a financial services, operational or compliance fields
  • Prior experience in AML / KYC & account opening process a plus
  • Experience in leading / managing global teams in multiple locations
  • A "can do" attitude is a must with a passion for driving best practices
  • Strong written and oral communication skills
  • Ability to communicate clearly and confidently; able to influence internal and external stakeholders
  • Ability to directly address conflicts and escalate issues where appropriate
  • Strong analytical, prioritization and organizational skills
  • Logical, structured approach to planning, problem solving and decision-making
  • Strong risk and controls awareness
  • Capacity to think laterally and convey an understanding of the big picture
  • Maintains a sense of urgency and ability to prioritize/multi-task
  • Ability to successfully navigate a complex infrastructure that involves numerous groups and individuals
  • Consultative in approach, understanding and anticipating business partner needs and proactively delivering solutions
  • Demonstrated experience as a key contributing member of a high performing organization
  • Builds a sense of community, creating a positive team environment and modeling a global, diverse mindset and inclusive behavior
  • Review and hold individuals responsible for performance metrics and service level agreements
  • Ability to work under pressure and to fixed deadlines 
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