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Business Process Specialist_UAT

Req #: 170074986
Location: Mumbai, MH, IN
Job Category: Accounting/Finance/Audit/Risk
Potential Referral Amount: 20000 Indian Rupee (INR)

"J.P. Morgan is a leading global financial services firm, established over 200 years ago:

o We are the leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management.

o We have assets of $2.5 trillion and operations worldwide

o We operate in more than 100 markets.

o We have more than 243,000 employees globally.

Our wholesale businesses include J.P. Morgan’s Asset Management, Commercial Banking and the Corporate & Investment Bank which provide products and services to corporations, governments, municipalities, non-profits, institutions, financial intermediaries and high-net worth individuals and families.

Our corporate functions support the entire organization and include the following functions: Accounting, Audit, Finance, Human Resources, Operations, and Technology.

J.P. Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management, and Corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors. India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses. Our Global Service Centers (GSCs) are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firm’s operations regionally and globally. The centers provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions.

The Consumer Banking Specialist is responsible for providing timely resolutions to our Consumer and Community Banking customer’s queries.  They will connect with our customers through inbound/outbound calls regarding transactions on their accounts such as payments, loans, charges/fees, interest rates, rewards and other issues."

 
Description
 
The Marketing Services Testing Team is looking for an experienced Software Quality Assurance Analyst to join our experienced UAT team.
You will work in coordination with the UAT Manager to ensure that testing readiness and testing execution milestones are completed effectively and efficiently.  The ideal candidate will be self-motivated and self-directed, and thrive in a fast-paced and high-visibility work environment.
As a Software Quality Assurance Analyst, you will be responsible for helping to facilitate the quality testing practices in support of various Chase Card Services applications.  In this role, you will partner in the planning, design and execution of testing strategies and practices in order to meet the user acceptance testing requirements for the applications supported by your team.  In this fast-paced, dynamic environment, you will have the opportunity to interact with all project stakeholders throughout the SDLC.  This position requires experience working in support of web-based, client-server, and batch testing. The QA Analyst should have the skills and experience to fulfill the following responsibilities: 
- Analyze business requirements and functional documents to create detailed test plans for impacted projects.
- Design, develop and execute automation test scripts using the BPT automation framework of UFT.
· Create test cases/scripts in ALM based on the Business Requirements, Impact Matrix and/or Functional Specifications.
· Execute test scripts on assigned projects
· Perform User Acceptance testing, Regression testing and Production Validation.
· Coordinate with QA teams in Business and Technology blocks to ensure full coverage of testing and test result validation
· Report and track defects in ALM.
· Communicate regularly with project stakeholders and provide consistent follow up on the status of issues.
· Actively participate and sometimes conduct team status meetings.
 
Qualifications:
           
·         Bachelors degree in Computer Science or related field of study or equivalent relevant experience
·         Minimum of 5+ years experience in Quality Assurance with a thorough knowledge of Software Development Life Cycle principles and Quality Assurance methodologies and best practices.  Familiar with Waterfall and Agile project methodologies.
·         Minimum of 5+ years experience in design of detailed functional and regression test plans, and creation and execution of test scripts
·         Minimum of 3+ year’s hands-on experience in automation testing using QTP/UFT or equivalent tool.
·         Proficient in designing, developing and executing automation test cases.
·         Must possess strong interpersonal and communication skills (written and verbal).
·         Experience with smart phone application testing a plus using industry tools such as Perfecto Mobile.

Experience working with internal stakeholders, external partners and vendors.

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