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Presentations Specialist - Bangalore

Req #: 170101102
Location: Mumbai, MH, IN
Job Category: Operations
Potential Referral Amount: 5000 Indian Rupee (INR)
  1. Accurately complete all assigned jobs within the allocated timeframe and in line with specified formatting and layout standards
  2. Perform and become expert in the Microsoft Office suite, along with special functions such as scanning and Adobe Acrobat.  Take all training assigned in a timely way
  3. Take ownership of any discrepancies or areas of ambiguity in client data and seek appropriate guidance as directed (phone the banker, Front Desk, etc)
  4. Using this knowledge, develop understanding of common banker requirements in order to continuously improve service and quality
  5. Keep GC1/GC1 or Team Leader updated on progress, advising immediately of any delays or issues
  6. Receive feedback on audited work and apply this to continuous improvements in quality and productivity of output, developing capability for innovation and service excellence
  7. Develop knowledge of deal process and banker roles in the interest of improving understanding of document requirements and of providing customer service excellence
  8. Understand quality and timeliness performance metrics, within the context of continuous improvement of quality and service
  9. Develop understanding of global GCFO organization and PPS teams and colleagues
  10. Follow established job tracking and completion process utilizing GCFO’s Workflow Exchange (WX) tool
  11. Understand JPMorgan performance process, including the core values against which all staff are rated. Take ownership of performance and seek to excel in these areas wherever possible
  12. Maintain performance within established team procedures and policies, including adherence to the attendance and lateness policy, submission of time worked through the appropriate tool before the given deadlines, and following print security and physical access procedures

Education

Graduate in any discipline

Technical qualifications

MS Office proficiency and certification in typing is preferred

Experience

Up to two years experience in desktop publishing, word processing, data entry or secretarial practice.

Knowledge and skill sets

  1. Good oral and written communication skills
  2. Advanced knowledge of MS Office Suite is essential. Working knowledge of Adobe Acrobat and/or advanced applications e.g. CS5, MapInfo etc would be an asset
  3. Excellent presentation and layout skills
  4. Adaptability/flexibility
  5. Ownership and initiative
  6. Ability to multi-task
  7. Accuracy, attention to detail and ability to proof own work
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