Position: Head of Wholesale Lending Services Ops Transformation, Managing Director
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management.
At JPMorgan Chase, Commercial Banking (“CB”) is a top provider of banking services to wholesale clients from small businesses to large, complex businesses with domestic and international needs. CB is comprised of Middle Market Banking & Specialized Industries, Corporate Client Banking & Specialized Industries, Real Estate Banking, Commercial Term Lending and Community Development Banking.
The Head of Wholesale Lending Services Operations Transformation is a senior position within the JPMorgan Chase Wholesale Lending Services leadership team, reporting to the CB business but serving as the wholesale lending services utility for all LOB’s within JP Morgan Chase. This senior role will lead a dedicated team to execute strategic initiatives for the WLS team, notably the location strategy and loan simplification initiative, beginning with the completion of a conversion of ACBS loan transactions onto Loan IQ. The scope of this role includes an innovative cross-business and cross-functional effort, focused on ensuring a best-in-class experience with the goal of simplifying the business processes and technology infrastructure to serve the LOB’s and end-user customers. The vision of achieving operations execution with fewer locations, loan platforms, work flows and middleware is aimed toward taking advantage of automation and digitization investments to drive more efficiency in the organization.
The role requires a results-focused, visionary, influential and process-disciplined leader to deliver against an extensive future-state roadmap. This person will maintain a strategic and innovative mindset to deliver against the future-state vision while collaborating across a diverse set of stakeholders, managing relationships with and presenting regularly to CB senior executives.
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