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WCOB KYC Population Management KNR Analyst - Professional

Req #: 170095226
Location: Tampa, FL, US
Job Category: Operations
Potential Referral Amount: 0 US Dollar (USD)

The Corporate Investment Bank, Know Your Customer (KYC) team plays a critical role in ensuring that as an organisation, we are compliant with multiple regulations, in order to protect the bank’s reputation and financial assets.  JP Morgan has developed their Global Operating Model to provide a business wide process for the delivery of KYC across all Lines of Business in every Region.


As part of Banking Operations, the Wholesale Client Onboarding team (WCOB) – Scheduling team operates in close partnership with Sales, Operations, Credit, Legal and Compliance to identify clients that do not require KYC or clients that cannot be offboarded due to restraining circumstances..


This is a cross business program focused on the building and governance of a global platform for new business and remediation/renewal clients.


Job Summary:


The individual  will be responsible for managing the relationship with all stakeholders and will be required to create and incorporate all controls in to the KYC platform.


The successful candidate will be familiar with working in an analytical environment, have knowledge of multiple client types, and have proven experience of producing quality work whilst maintaining regular throughput, adhering to time sensitive deadlines as necessary.


The individual must promote excellence; diversity, quality, respect, inclusivity and drive their own self development. The individual will be pro-active with a strong desire to succeed. Effective communication skills are a key part of this role as it requires building and maintain strong working relationships, in a changeable environment.  


Key Responsibilities:

  • Oversee the KNR and GFCC exemption process end to end
  • Manage new requests received from the New Business, Remediation, Renewal,Clearing House and Offboarding teams
  • Work closely with the teams to obtain all necessary supporting evidence to fulfil KNR and GFCC exemption requirements
  • Lead the governance and oversight of the CIB’s KNR client population with respect to the dispositioning of all entities that have been identified as ‘KNR’ and those that are on the ‘GFCC exemption’ list
  • Manage the  surveillance program
  • Define and build the necessary controls for the process
  • Frequently interact with key stakeholders such as Legal, Compliance, Credit and Operations to develop strong partnerships, eliminate roadblocks and ensure continuity of information flow across the groups
  • Create quality KNR profiles ensuring accuracy, completeness and validity, incorporating multiple risk factors in compliance with global regulatory requirements
  • Manage personal workload and priority items and ensure timely escalation of key risks/issues to management
  • Keep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with colleagues across regions
  • Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business
  • Effectively facilitate the resolution of conflicts, influence outcomes and escalate issues to the senior oversight group where appropriate.
  • Provide thought leadership with respect to policies and processes related to the KNR population.
  • Provide meaningful insights digested from large datasets.
  • Act as a partner to product owners, senior business and functional heads, anticipating needs and providing value add insights on the KNR categories.


Key Skills:

  • A working knowledge of KYC/Compliance/AML procedures and standards
  • Knowledge of multiple client types and products
  • Able to demonstrates strong verbal and written communication skills with experience of conflict resolution
  • Possesses strong time management, organisational, relationship building skills
  • Quality focused work ethic and strong controls mind-set
  • Adaptable to work in an evolving and changeable environment
  • Proactively manage and drive forward own career, identifying personal training needs for development

Desirable Skills:

  • Knowledge of multiple products such as Trade, Escrow, Cash, Global Custody, Securities, Loans, Derivatives, Collateral, Credit Management
  • B.S. Degree or equivalent
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