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Chase Card Services- Marketing Senior Associate, Better Together

Req #: 170096920
Location: Wilmington, DE, US
Job Category: Marketing/Communications
Potential Referral Amount: 0 US Dollar (USD)

The Marketing Senior Associate, Better Together will be responsible for project managing strategic initiatives to make Chase products, marketing and experiences work better together across lines of business.  The Marketing Senior Associate will partner closely with the Consumer Bank, Auto and Mortgage teams, Credit Card IT and Operations and other Chase Centers of Excellence (Strategy, Channel Marketing, etc.) to ensure integrated, holistic coordination, tracking and reporting of these strategic initiatives.


Specifically, the Marketing Senior Associate will project manage the following key integration areas across lines of business:

·         Product development

·         Originations

·         Activation and early engagement

·         Policies and procedures


This role will have particular focus on innovation in value propositions, marketing and customer experience to drive new multi-product relationships and upgrade, engage and retain existing multi-product customers.

·         5+ years of marketing experience, with relationship management skills a plus.

·         Strong experience in project management, particularly on product, marketing and customer engagement and experience.

·         Digital project management experience a plus.

·         Customer centric, consumer needs based marketing approach.

·         Ability to work independently and proactively.

·         Ability to manage multiple initiatives simultaneously.

·         Strong leadership potential and presentation skills.

·         Strong interpersonal, matrixed team management.

·         Good verbal and written communication capabilities, including ability to synthesize detailed information for delivery to a senior executive audience.

·         Strong analytic skills; ability to manage to P&L objectives.

·         Bachelor's Degree required.

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