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CIB - Transaction Processing Manager - Vice President

Req #: 170096341
Location: Bangalore East, KA, IN
Job Category: Operations
Potential Referral Amount: 50000 Indian Rupee (INR)
J.P. Morgan is a leading global financial services firm, established over 200 years ago:
o We are the leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management.
o We have assets of $2.5 trillion and operations worldwide
o We operate in more than 100 markets.
o We have more than 243,000 employees globally.
Our wholesale businesses include J.P. Morgan’s Asset Management, Commercial Banking and the Corporate & Investment Bank which provide products and services to corporations, governments, municipalities, non-profits, institutions, financial intermediaries and high-net worth individuals and families. Our corporate functions support the entire organization and include the following functions: Accounting, Audit, Finance, Human Resources, Operations, and Technology.
J.P. Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management, and Corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors. India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses. Our Global Service Centers (GSCs) are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firm’s operations regionally and globally. The centers provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions.
Personality Traits:
Teamwork - Create and/or contribute to an environment of collaboration and mutual responsibility (e.g. effectively influence others to gain cooperation and address issues; initiate and be responsive to requests from other products, regions, etc.).
Should be creative and innovative; challenge status quo; generate strategic advice/product/client solutions.
Have a track record of formulating innovative ideas and gaining buy-in from senior management in addition to a track record of execution/delivery/process improvement/leadership in a challenging environment.
Role Description:
  1. Support the BAU group in obtaining, analyzing and reporting on data sets from various systems as part of a broader scoping & planning function for new business initiatives.
  2. Co-coordinating BAU and project activities across different groups, technology teams and cross-functional groups.
  3. Hosting regular BAU and strategic project calls to deliver key project updates and highlight critical risk and issues.
  4. Ability to adapt and contribute to internal processes and be innovative in finding solutions for all the issues that can arise while delivering a project.
  5. Hosting regular project calls to deliver key project updates and highlight critical risk and issues.
  6. Communicate in open forums and meetings; steer the project towards success by bridging discussions amongst multiple parties and resolving complex issues.
  7. Support in BAU project capacity planning based on the in-scope documentation.
  8. Understand and assess project cross impacts and dependencies.
  9. Act as an escalation point to contact to Identify issues and co-ordinate with the relevant functions internally (eg: credit, legal etc.) for prompt resolution on disputed points within set time-frame parameters.
  10. Working closely with regional Legal operations Department (which has the overall responsibility for ISDA Master Agreement Negotiation and Transactions), Credit, Collateral team, Onboarding team and other stakeholders.
  11. Become a Subject Matter Expert (SME) and support strategic documentation programs and tactical project initiatives.
  12. Ensure that team members follow the procedure and all the procedures are drafted in lines with the controls policies.
  13. Ensure that all control policies of the organization and DMO are fully adhered to.
  14. Stake holder management is a must as we work with colleagues and senior management across the globe.
  15. Ability to generate reports and scorecards, present them in operations calls, provide capacity and contingency planning.
  16. Ability to adapt and contribute to internal processes and be innovative in finding solutions for all the issues that can arise while delivering a project.
People Management:
- People Management may be a requirement from this role.
- The candidate should have relevant experience in working with people and people related issues.
- He/she will be expected to conduct one to ones with their direct reports, prepare productivity score cards, provide feedback at least monthly and conduct performance reviews.
- The candidate needs to work closely with the team and develop and groom each person according to their strengths and opportunities and build their career map.
- He/she needs to be motivated and a solution oriented person in order to lead the team into success against strict project deadlines and potential issues that may arise.
- Hiring team members and training them also forms a part of this profile.
  1. Minimum of 11+ years’ experience in derivatives and other trade related documentation, gained within Investment Banking / Law Firm environment.

  2. Rich experience in Banking / Investment Banking Operations.


  1. Strategic thinking and good business judgment.


  2. Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with business partners and other support functions.


  3. Proficiency in MS office is a must.


  4. Strong verbal and written communication skills.


  5. Ability to multi-task, identify priority issues and excellent execution style.


  6. Strong organizational skills.


  7. Highly proficient Analytical skills.


  8. Issue resolution.


  9. Attention to detail.


  10. Relationship-building skills.


  11. Ability to work independently.


  12. Project management and process improvement experience.


  13. People management skills.


  14. Independent, driven and creative.


  15. Strong leadership skills that would provide direction and steer the team/stakeholders to the required business goals.


  16. Strategic thinker and problem solver; possesses high attention to details.


  17. Strong influencing skills with all levels of stakeholders.


  18. Able to build strong partnership with various teams to help deliver results.

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