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CIB - Americas Operational Risk Oversight (ORO) - ED

Req #: 170095126
Location: New York, NY, US
Job Category: Accounting/Finance/Audit/Risk
Potential Referral Amount: 0 US Dollar (USD)

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.4 trillion and operations worldwide. The Firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, asset management and private equity. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the worlds most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.



The CIB Americas Operational Risk Oversight team is committed to meeting regulatory requirements relating to Operational Risk, overseeing implementation of OR standards and providing measurable value to stakeholders through supporting a more tangible understanding of their inherent and residual risk profiles. The ORO team is an independent oversight function in the 2nd Line of Defense, working in close partnership with Oversight & Control (1st LOD), Compliance (2nd LOD) and Audit (3rd LOD).


The successful Operational Risk Oversight candidate will need to swiftly become adept with the Bank’s Operational Risk Management Framework (ORMF), and assist the Americas Operational Risk Oversight (ORO) team by analyzing operational risk management information.  The ORO candidate will work with team members to oversee the OR strategy and framework in the Americas covering all CIB businesses and functions. The individual will assist the Americas ORO team with the day to day oversight of the OR framework, working closely with businesses to ensure that it is implemented and is functioning effectively, while supporting the team on various Operational Risk initiatives. This individual will also develop a clear understanding of operational risk events, residual risk profiles, and remedial strategies.


The successful candidate will also provide support for and help drive implementation of a diverse range of global and regional ORO projects as well as respond to requests from various stakeholders including, for example, internal Auditor or senior management.



Successful candidates will familiarize themselves and become adept with the Bank’s Operational Risk Management Framework (ORMF) as a member of the CIB Americas Operational Risk Oversight (ORO) team. In this role, you will:

  • Partner with senior ORO team to provide coverage of CIB Banking, Investor Services, and/or Markets lines of business, as well as related support functions.
  • Assist with the identification, assessment, measurement, mitigation, and monitoring of operational risk through consumption of information from risk events (internal and external), risk assessments, and scenario analysis.
  • Support key initiatives including targeted risk assessments, root cause analysis of issues, themes and risk trending.
  • Gather and analyze data, reports, and other documentation to determine inefficiencies, gaps in process/procedure, and data integrity.
  • Understand and comply with Operational Risk Policies, Standards, and Procedures.
  • Work closely with other Risk Management groups and key control functions including Compliance, Audit, and Oversight and Control (O&C).
  • Seek, develop, and facilitate strong working relationship with business and control partners.
  • Support process improvement changes, working with Technology and Corporate Operational Risk (COR).
  • Minimum 6 years of financial services experience within a Business, Operations, Finance, Control, Audit, Risk or Compliance discipline.
  • Demonstrate understanding of CIB businesses and products.
  • Strong risk and control mindset.
  • Proficiency with the Microsoft Office product suite is required; Word, Excel, Access and PowerPoint.
  • Experience with Operational Risk Management is a plus.
  • Ability to communicate ideas in a clear, concise manner across all levels of the team and management.
  • Creative self-starter with strong initiative, ability to take ownership and work independently.
  • Good planning, coordination, and implementation skills - and the ability to work across businesses and functions.
  • Excellent analytical and problem solving skills, as well as time management and prioritization skills.
  • Demonstrates success in working collaboratively with people across the organization.
  • Experience implementing change and business process improvement.
  • Ability to understand business functions quickly, assess risk impact of control issues, communicate findings, and develop recommendations for resolution.
  • High level of professionalism, self-motivation, and sense of urgency.
  • Proven ability and desire to learn quickly, be flexible, and think strategically.
  • Bachelor's degree in a relevant field.
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