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Wealth Management, Digital Business Analyst, Associate

Req #: 170092243
Location: Singapore, 01, SG
Job Category: Asset Management
Potential Referral Amount: 8000 Singapore Dollar (SGD)

About J.P. Morgan Chase & Co.

 

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

 

The Digital Wealth Management (DWM) organization aims to create a fully-integrated digital experience for investment clients across the wealth continuum. DWM partners closely with the business, both in Global Wealth Management (GWM) globally and Chase Wealth Management (CWM) in US – including senior management and front office leaders – to ensure the DWM roadmap and digital product offerings meet client needs and enhance their relationships with the firm. In delivering a compelling, omni-channel journey through the entire client life cycle, DWM will extend and amplify the firm’s wealth management experience through digital. Tight collaboration with functional partners and control areas is essential in DWM’s goal of executing against a multi-year strategic initiative that will drive growth in financial performance, increase business and operational efficiency, improve client satisfaction and increase market share.

 

Position Overview:

Digital Wealth Management is seeking a highly motivated and effective Analyst / Associate to focus on, build out and improve the clients’ online and mobile products across the International Private Bank (PB) business. Although having a strong focus on the Asia region, the candidate will work with a global team implementing projects across EMEA, ASIA and LATAM.

 

In this role the candidate will report directly to the Head of the International Private Banking Digital Platform working on both regional and International program initiatives. A main part of the role will be the ability to partner with regional business and product managers and coordinate with leads in Online support, Client service, technology, design, Legal & Control. The ideal candidate should have an understanding of project management best practices, understand the digital landscape, have an interest in platform data analytics and be familiar with technology and operational planning processes. All candidates should have outstanding analytical and problem-solving skills, excellent written and oral communication skills, and an underlying passion for digital engagement.

 

Responsibilities:

  • Help to produce and monitor regular platform reporting and analytics, including meaningful metrics to measure successful implementation of the program
  • Coordinate and perform extensive user-acceptance testing and validation
  • Manage assignments throughout the project lifecycle including creating testable business requirements, detailing specifics of the project scope
  • Work with colleagues in the International Platform team and in technology to ensure a successful release cycle process and streamlined delivery of new enhancements to the platform.
  • Partner effectively with technology and operations to ensure that project deliverables meet business requirements
  • Prepare presentations to inform and update Senior Management, and business stakeholders on project plans, goals and progress
  • Business degree and/or certification preferred but not required
  • Understanding of digital engagement and genuine interest in digital developments
  • Excellent written and oral communication skills, including the ability to influence people at all levels across a broad variety of job functions
  • Experience working within or understanding of an agile product development framework, and associated technologies
  • Strong commitment to professional responsibilities, a degree of self-motivation suitable for a “start-up” team, and superior work ethic with adaptability to push beyond standard hours during busy periods to meet tight deadlines
  • Outstanding analytical and problem-solving skills combined with a solution-oriented mindset
  • Ability to manage tight delivery timelines and execute with calmness under pressure
  • Ability to prioritize projects and efforts according many variables including business and client needs, competitive and industry trends, resource and funding availability, and internal trade-offs
  • Strong presentation creation and presentation skills
  • Strong Excel, PowerPoint, Visio skills

J.P. Morgan is a place for talented people from all backgrounds and perspectives because our clients come from all backgrounds and perspectives. We encourage a culture of inclusion, where everyone's opinion counts and all employees have the freedom to deliver their absolute best. This is why we work hard and invest in attracting and developing a diverse workforce.  Learn more about our Business Resource Groups in how they help our employees build successful careers and reach their greatest potential.

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