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Business Systems Analyst I - Customer Satisfaction

Req #: 170089212
Location: Wilmington, DE, US
Job Category: Operations
Potential Referral Amount: 0 US Dollar (USD)

Supports the Cross  Line of Business Customer Satisfaction survey process by creating, maintaining and executing sample selection code primarily utilizing SAS.  Consults with business units to develop requirements for solutions that extract large customer data sets and meet business inclusion and exclusion criteria.  Translates business requirements into viable design solutions and develops code to meet desired results.

Minimum Requirements:

• Bachelor's degree or equivalent experience

• Strong working knowledge of SAS and Unix

• Demonstrates proficiency using Structured Query Language (SQL)

• Understanding of relational database structure

• Experience using data warehouses; file manipulation

• Strong documentation skills along with attention to detail

• Time management skills

• Ability to work both independently and with others

• Ability to work collaboratively across departments and businesses

• Strong interpersonal and communication skills

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