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Corporate Responsibility - Senior Executive Assistant

Req #: 170091732
Location: Washington, DC, US
Job Category: Admin/Secretarial
Potential Referral Amount: 0 US Dollar (USD)

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.

The Corporate Responsibility (CR) department is responsible for the development and implementation of the firm’s CR agenda and initiatives by crafting goals, policies and initiatives that align with and support the firm’s business strategies and operational objectives in the communities that we serve. The CR department is comprised of Global Government Relations, Global Philanthropy, Office of Nonprofit Engagement, Sustainable Finance, Public Affairs and the JPMorgan Chase Institute.

The Senior Executive Assistant role is based in Washington, DC, and will support the Head of Global Government Relations and team members in all aspects of administrative support, including event support and other projects as required. Day-to-day responsibilities include: management of all aspects of the calendar and daily schedule; booking travel; processing expense statements and invoices; answering phones; arranging meetings and catering; event and executive fly-in support; database and spreadsheet management; and other administrative activities to support the work of the government relations team.

The successful candidate will possess attention to detail, high energy and flexibility and the ability to thrive in a fast-paced, deadline-driven organization. This individual will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. The duties and administrative functions will require confidentiality, initiative, sound decision-making, independent judgment and the ability to escalate serious or unique problems to higher levels. Prior experience in government or a government relations setting is a plus. The Senior Executive Assistant must be capable of making a substantial and valuable impact to the firm.

Responsibilities Include:
• Gatekeeper of all contact with the public, clients and staff coming through the office of the Head of Global Government Relations
• Management of an extensive and complex calendar in a fast-paced and dynamic environment
• Scheduling internal and external meetings; adjustment and prioritization of last-minute changes including logistics such as conference rooms, events, and catering
• Screening incoming calls to determine the level of priority while using caution in dispensing information
• Responding and following up on calls, emails and other inquiries on managers’ behalf
• Arrange and maintain extensive travel plans and itineraries for both international and domestic travel
• Reconcile and complete expense reports as needed, working with other administrative staff

Performance Expectations:
• Self-starter, ability to work in a fast-paced, collaborative team environment with colleagues across lines of business and around the globe
• Tech-savvy, including web maintenance/design, PowerPoint, and Excel skills
• Learn the key functions of JPMC lines of business and understand the importance of CR support of business needs
• Strong interpersonal, written, and oral communication skills with the ability to produce high quality communications to individuals at all levels of the organization
• Strong organizational and time management skills
• Ability to work independently as well as part of the team to ensure that the needs of the group are always met and that adequate assistant coverage is provided to the group
• Tasks, whether routine or urgent, are completed successfully and in a timely manner
• Demonstrated problem-solving skills
• Maintain familiarity with all policy and technology updates
• Maintain confidentiality of information
• Complete other administrative / general tasks as assigned

  • Minimum 5 years senior administrative experience or other senior level support role (with high level ED or MD/SVP or equivalent)
    • Proven PC skills, highly proficient in web and database management and all Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
    • Knowledge of the following systems is a plus: Concur, ePurchase, and Travel Express
    • Government or government relations experience is a plus
    • Enthusiastic, self-motivated, effective under pressure, and flexible
    • Ability to work with minimal supervision, work well individually and in teams, share information, and support colleagues
    • Solid organizational and time management skills
    • Excellent verbal and written communication and interpersonal skills
    • Excellent telephone skills (i.e., takes accurate and complete messages)


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