The Electronic Trading Infrastructure (ETI) team is a full service delivery team - supporting technology infrastructure design, implement & operations - within Global Services Operations (GSO) organization, the team responsible for service support and delivery for JPMorgan Chase's Global Technology Infrastructure (GTI) team.
An ETI DevOps Engineer is primarily responsible for the design, automated deployment, and operational support of the server components of infrastructure solution designs implemented by ETI in response to business demands. This resource is responsible for collecting business requirements, engaging with industry partners, and producing solution designs to meet the specified requirements. The resource is responsible for the build, configuration, on-going hygiene of the server estate, with special emphasis being placed on the automation of the processes/workload in support of the above. This resource is responsible for the operational support of the server estate, with special emphasis being placed on the ability to submit outage/issue/incident data into a design and hygiene feedback loop to ensure maximum automation and outage avoidance. This resource is responsible for ensuring that the proper Performance and Capacity analysis is performed on those designs during their lifecycles. Additionally, they are responsible for planning and execution of Proof of Concept (POC) exercises in support of the vendor selection phase of the solution design cycle. An ETI DevOps Engineer performs a wide variety of evaluation, maintenance, installation and training tasks to ensure the overall application infrastructure (server, network, storage, third-party appliance, etc.) meets or exceeds ETI or broader standards of performance and user satisfaction. An ETI DevOps Engineer is a trusted advisor to the Business and AD community.
PRIMARY DUTIES AND RESPONSIBILITIES:
Maintain a thorough understanding of advanced concepts in the fields of:
Processor and system architecture (processing cores, dedicated vs. shared cache, system buses, CPU, memory, I/O peripherals, etc.)
The Linux operating system (kernel vs. user space, scheduling, bypass drivers, etc.)
Network architecture and protocols (TCP/IP, Security, Routing, HTTP/HTTPS, VPNs, load-balancing, LAN vs. MAN vs. WAN, disparate Layer 1 technologies, etc.)
The requirements and unique constraints associated with high frequency/low latency trading environments
Latency monitoring concepts and relevant industry solutions
Design, implement, support and troubleshoot complex application environments.
Respond to inquiries from business users, AD staff, ETI staff, internal administrators, service providers, site personnel and outside vendors to provide technical assistance and support whenever necessary.
Troubleshooting malfunctions of network and server hardware and software applications to resolve operational issues and restore services.
Develop and deploy automated solutions in support of standard Operational processes
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