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Associate - IAS - GMG Mumbai

Req #: 170079001
Location: Mumbai, MH, IN
Job Category: Product Management
Potential Referral Amount: 35000 Indian Rupee (INR)
GKN  – Associate “Job Description"
Job Title: Transition Manager / Project Manager
Position Description:
The key focus of the Transition Manager / Project Manager is to co-ordinate and facilitate the transfer of service ownership from JPMorgan’s different teams globally to the GKN teams in Mumbai or Bangalore
The Transition Manager / Project Manager takes responsibility and accountability for delivering all elements of a series of projects - associated with service transition - to the required timescale, quality and budget.
The Transition Manager / Project Manager will lead the crafting and execution of transition plans for all Location Strategy projects.
The Transition Manager / Project Manager is accountable for ensuring that the defined requirements are met by the transition project deliverables and will lead a team of resources assigned to the transition project as well as managing the relationship with the customer, partner(s) and other stakeholders. Depending on project scale and complexity, the Transition Manager / Project Manager may lead several projects simultaneously.
The Transition Manager / Project Manager may also be required to support the pursuit of new business through crafting transition and transformation plans as part of the proposal and projecting strong project management competency.
Vendor management skills would be an added advantage as there could be opportunities to explore use of vendor to augment capabilities.
Job Requirements
Education/Professional Qualifications & Skill sets:
  • BTech / CA / CWA / MBA with 6-9 years / Graduate or Post-Graduate with 9-12 years experience in operations.
  • Candidates will preferably have a recognized project management qualification, e.g. Prince II,PMI - if not they must be able to demonstrate use of structured approach and methods / use of appropriate tools
  • Familiarity with a global bank's process & operational environment including management and external reporting is a must. Strong business knowledge i.e. Investment Banking, Retail & Commercial business including product, process and system knowledge.
  • Experienced in consulting with project stakeholders, including the skills to facilitate compromises and resolve conflicting requirements. Strong consulting and stakeholder management skills, a client service philosophy, and the ability to build and foster internal relationships
  • Must be confident and experienced and also be able to interact at senior / middle management level
  • Must be able to get to grips with and manage scope (requirements definition, workshop management & facilitation etc.)
  • Must have experience in project initiation; be able to set up appropriate project structures including project boards etc.
  • Must have demonstrable stakeholder engagement experience including organizing and managing disparate cross-functional / work stream teams.
  • Must have breadth & depth, process, people & technology in a banking / financial services operation & be able to converse confidently & comfortably re processes & operations
  • Good project/programme management experience in operations environment. Might perhaps have experience managing large location strategy initiatives or programmes.
  • Candidates must have had responsibility for people and process elements, ideally a business project manager, who understands human change elements implicit in project delivery.
  • Will also have managed the complexities of big project/programme - managing direct and indirect reports, third parties & key stakeholders
  • Must have worked in true customer facing environment - not just with internal customers
  • Must be a good communicator and be experienced in handling difficult customer situations
  • Must be able to handle high level of pressure associated with complex project and programmes in demanding customer environment
  • Must be flexible and adaptable - willing to travel, able to manage multiple projects, work across industry sectors
  • Will be self sufficient and require little day to day management support
  • Must be able to cope with the frustrations of having ultimate responsibility but no authority for financial sign-off
  • Also advantageous but not essential - specific transition management experience in an outsourced environment
  • Can operate effectively in a dynamic environment with tight deadlines, and can prioritize one’s own work to achieve them
  • Flexibility to work global hours and willing to travel globally
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