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RDT Agile Coach

Req #: 170069579
Location: Jersey City, NJ, US
Job Category: Technology
Potential Referral Amount: 3000 US Dollar (USD)
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.3 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at

The Corporate Technology (CT) organization develops applications and provides technology support for corporate functions across JPMorgan Chase, including Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and all functions within the Corporate Administrative Office (CAO).

CT teams are aligned with corporate partners’ evolving technology needs and the firm’s ever expanding technology controls agenda.

A top CT priority is building scalable corporate systems. Teams focus on:

·         Responding to the evolving regulatory environment and helping to meet the firm’s regulatory commitments by addressing internal and external commitments

·         Advancing the firm’s Roadmap programs -- Single Sourcing of data, Architecture Convergence, and Rationalization of Platforms

·         Adopting industry leading technologies to support best-in-class business capabilities for high performance computing and data storage solutions

·         Driving innovation across the firm’s corporate technology portfolio, increasing efficiencies through process automation, and Agile application development, with an emphasis on user experience and shorter development cycles

·         Investing in security & controls for cyber, access/entitlements uplift, data protection and application resiliency


Role Description:

The Agile Process Coach leads the transformation of large, complex projects and teams to achieve agile or accelerated delivery. This is accomplished through coaching, inspiring and instilling in our business and technology teams a culture of transparency, continuous improvement, and a passionate focus on frequent and rapid delivery of highest business value solutions. The coach leads the assessment of transformation opportunities, drives full business engagement and cross-functional team build-out, and provides training and active mentoring on Agile techniques and skills – primarily process-oriented but also engineering-related where required.

The coach is an expert in agile techniques and excels at organizational change management through influence and facilitation. The ideal candidate demonstrates proven skills in leading multiple Agile teams through an entire project delivery. The person understands and has experience addressing complex enterprise organizational roadblocks to Agile transformation. This person is fluent in backlog management, Agile estimation techniques, typical Agile ceremonies and is comfortable working side by side with both the business and technical team members. This includes an understanding of test-driven development and continuous integration techniques as well as the typical forms of automation seen on high-performing Agile teams. 

Location is US-centric (with NY/NJ as the home base), and travel may be required for a portion requiring work at key sites in NY, NJ with some international travel.

Success will be measured against the ability to transform – and sustain – large teams to the JPMC agile project delivery practice, while ensuring the implementation of a risk/audit compliant process. This is in addition to developing subject matter candidates within the organization to continue to foster adoption of agile project delivery.

The key responsibilities for this position include:

  • Influence executives, leaders, business units and technology teams on agile principles, values, how to build, grow and maintain a thriving agile organization at scale
  • Conduct assessments as needed to determine a team’s level of agility, understand its needs, analyze impact of and readiness for change, measure outcomes, etc.
  • Provide Agile leadership coaching and training to Product Owners, Scrum Masters, Developers, Testers and  functional managers and executives
  • Deliver hands-on coaching of individual scrum teams in all aspects of scrum - daily meetings, planning, self-organization, collaboration, iterative development, etc.
  • Facilitate the planning, documentation and implementation of agile transformation initiatives that capture the overall strategy and objectives
  • Proactively manage Project/Delivery risk and ensure mitigation plans are implemented in a timely manner
  • Create, build and deliver customized Agile training
  • Document, report and promote quantifiable business benefits resulting from agile transformation efforts

·         Be an agent for meaningful change that benefits the business

·         Provide leadership by example

·         Provide day to day coaching and mentoring

·         Offer ad-hoc consulting to cross-pollinate required skills and practices

  • Develop and share best practices, introduce new ideas from across the Firm and industry, work closely with peers in other LOBs
  • Travel up to 20%+ of the time

Required Skills and Qualification

·         Advanced client-facing presentation and facilitation skills, coaching and mentorship experience on several engagements or workshops

·         Excellent overall people skills; proven track record in driving change through influence management

·         Experience bridging the gap between process and technical strategy at all organizational levels

·         Experience in measuring project success factors using metrics such as agile release plans,  burndowns, velocity and business value

·         Strong experience with development and delivery of course/workshop instruction based on Agile, iterative process, etc.

·         Working knowledge with one or more of the tools such as Jira, TeamForge, ScrumWorks, VersionOne or Rally

·         10-15+ years of progressive experience in software development

·         5+ years as an Agile practitioner

·         3+ years Agile coaching

·         A bachelor’s degree or equivalent

·         Agile mindset towards everyday work

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