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CAO Operations – Strategy & Business Management, Project Manager VP

Req #: 170062977
Location: Bournemouth, ENG, UK
Job Category: Project Management
Potential Referral Amount: 5000 US Dollar (USD)
The Chief Administrative Office Operations team supports compliance, and manages and maintains reference data to ensure that our customers, employees, and lines of business are in adherence with firm standards and required regulations.
Our mission is to improve the quality of reference data used across the organization and provide compliance operational support across the firm’s global businesses and functions. We are driving a culture of quality and continuous improvement toward the best outcome for client experience, our colleagues and JPMorgan Chase. We do the right thing, even when it’s not the easy thing.
If you're interested in working in an environment where leadership, excellence, integrity, and diversity are among our core principles, then explore the opportunities at J.P. Morgan Chase.
The Robotics Process Automation Project Manager will lead work on a portfolio of Operations initiatives supporting the execution and delivery of Robotics projects. The successful candidate will partner with key stakeholders in CAO Operations and Technology to drive the implementation of projects.
Core responsibilities of this position include:
  • Producing detailed plans for the all phases of projects utilizing Microsoft Project that will form the base document to define roles, responsibilities and milestones; ongoing management of these phases of the project and maintenance of the implementation plan and other reporting documentation
  • Leading/participating in meetings at the operational and project level, providing continuous feedback on project status; offering constructive options to ensure project tracks to plan and on target expectations
  • Identifying resources and/or scheduling conflicts; changing and control of project scope
  • Functioning as an escalation point to keep all parties aware of overall project impact, facilitating management decisions at the earliest possible time.  Also, recognizing key issues and risks and facilitating teams to solution or escalate to senior management.
  • Supporting business units in the development and execution of plans for successful implementation
  • Produce Executive Reporting to update Steering Committees, various Risk and Compliance Committees, and for the individual workstreams to report progress against key project milestones, risks, issues, and comprise the dashboard view at a program level of how the program is performing against its overarching strategy
  • Ensure that any requirements for technical build are initiated, prioritised, and tracked through the appropriate line of business Application Development teams to meet program objectives and target dates
  • Manage and monitor the business cases associated with the portfolio of projects and the actual and forecasted financial performance against budget as appropriate
  • Managing post-implementation support functions post-implementation to ensure smooth transition and customer satisfaction
  • Business Travel – while not expected to be frequent or extensive, geographic boundaries are unlimited and will be based on business need whether for offsites or due diligence reviews
  • Must have successful history in delivery of complex, cross line of business projects.
  • Expertise in managing remote, matrix project teams
  • Expertise in project management discipline and techniques (PRINCE2 / Six Sigma / PMP)
  • Knowledge and proficiency of the JPMorgan Project Delivery Framework (PDF)
  • Strong team building and management / influencing skills
  • Expert verbal and written communication skills
  • Ability to influence and motivate cross-functional teams and interact with all levels
  • Ability to think and act globally, seeking harmonisation and consistency but with appreciation of local and line of business needs
  • Ability to be flexible, follow tight deadlines, organize and prioritize work
  • Ability to recognize issues and influence and implement change
  • Advanced knowledge level of Microsoft Project
  • Advanced knowledge of Microsoft PowerPoint, and the ability to develop and deliver presentations to all levels of management; as well as the ability to perform ad hoc analysis and produce meaningful operational metrics to help drive performance and achievement of business objectives
  • Thorough understanding of project requirements, project delivery processes, success factors, and implementation guidelines.
  • Experience with implementation planning, scheduling, and reporting.  Ability to implement continuous improvements to streamline and facilitate communication of the project.
  • Knowledge of Compliance within a complex financial institution desirable.
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