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CB - Transaction Processing Manager -Collateral -Associate - Bangalore

Req #: 170022000
Location: Bangalore East, KA, IN
Job Category: Operations
Potential Referral Amount: 5000 Indian Rupee (INR)
Description of Responsibilities:
Associate is a key position within the Loans group.  He / She is expected to deliver on the following tasks and requirements for the Loan documentation/ Collateral related functions:
•             People management: Manage a team of 10 to 12 team members, provide coaching to individuals, conduct performance reviews and team building activities
•             Timely follow ups with the agent / customer for any notifications.
•             Ensure all the findings with in the SLA are been completed the same day.
•             Keeping track of the open items and taking appropriate action within the deadlines provided.
•             Ensure that the standard operating procedures are adhered to and are always updated.
•             Taking active participation in process improvement and automation.
•             Update the MIS/KPI on a daily, weekly or monthly basis.
•             Ensure adherence to the quality control standards that have been set for the process.
•             Escalates issues as required to the senior management.
Graduates/Post Graduates in Commerce with 8 years of Commercial Loans experience preferred with knowledge in Mortgage documents 
•             Strong verbal & written communication.
•            Good Analytical skills and eye for details.
•             Strong problem solving skill and Decision making skill.
•             Strong interpersonal skills and customer service skill.
•             PeopleSoft literate with knowledge of MS Excel, Word, PowerPoint, Outlook
•             Ability to work under pressure and high volumes.
•             Analytical bent of mind.
•             A good eye for detail.
•             Must be able to work independently as well as in a team environment.
•             Should be detail oriented, quality conscious & multi-tasking.
•             Strong accounting skills.
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