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Training Program Manager– CAO and Technology Training

Req #: 180038291
Location: Hyderabad, AP, IN
Job Category: Human Resources
Potential Referral Amount: 50000 Indian Rupee (INR)
About Us
 
JPMC Learning builds skills and fosters the talent of the firm’s most important investment, our 260,000+ employees. Our community of learning professionals train and develop employees across all levels and lines of business to deliver on the firm’s commitment to building a great team and winning culture. We are working to transform the learning experience to galvanize a highly skilled workforce, invested in the continuous learning and growth of their careers. CAO & Technology Training is responsible for the CAO, Operations and Technology organizations.
 
About the Role
The Training Program Manager supports the strategic direction of the CAO and Technology Training team by determining the right combination of topics, delivery channels, and suppliers to meet global client needs.  Stays abreast of industry best practices, emerging technologies and LOB/client direction to anticipate and accommodate shifts in the business need and priorities.  Key topics will include the latest GT Vision priorities, such as Software Modernization, Agile, Cloud, Big Data, as well as the latest in Digital and Data Literacy. This role will also have client management accountability in the form of a Learning Partner.
 
 
Accountabilities
Needs Analysis
  • Works with Learning Partner and/or business leaders to assess new requests, validate training need, and recommend training approach (e-learning, classroom, etc.)
  • Conducts strategic and targeted assessments and revisions of learning portfolio solutions via key stakeholder engagement (feedback from business, HR, learning partners)
    Design
  • Designs new training programs/solutions, in partnership with internal designer or external vendors.
  • Partners with LPs and business stakeholders at regular interval during the development process to ensure quality and relevance.
     
    Delivery/Execution
  • Develops and manages program budgets, program schedule / timelines and provides regular updates to stakeholders
  • Communicates delivery requirements to internal team and vendor based on capacity/capability/budgetary constraints
  • Develops marketing plan based on targeted audience analysis/role/location profile
  • Provide input for annual calendar
  • Monitors and adjusts marketing approach based on utilization objectives
  • Deliver/facilitate trainings/sessions as needed
  • Help with logistics and Infrastructure support for Trainings
  • Support local training coordination
     
    Vendor Management
  • Builds and maintains vendor relationships w/focus on quality, relevance, controls, and execution
     
    Evaluation/Reporting
  • Evaluates0 and reports out on the effectiveness and business impact of training solutions
  • Oversees ongoing improvements to the curriculum/course content and maintains the correct blend of learning options
QUALIFICATIONS
Core skills/qualifications
  • Understanding of the strategic vision of stakeholders
  • Ability to translate client needs into training requirements
  • Executes in ambiguous situations; ability to quickly assess and accommodate shifts in the business environment and related needs and priorities
  • Strong interpersonal & communication skills with all levels of leadership
  • Proven ability to build partnerships/relationships with key stakeholders
  • Ability to explain concepts at a user level, both verbally and via documentation
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