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CIB - Vendor Manager - Vice President

Req #: 170118655
Location: Mumbai, MH, IN
Job Category: Operations
Potential Referral Amount: 50000 Indian Rupee (INR)

 

JP Morgan Introduction:

J.P. Morgan is a leading global financial services firm, established over 200 years ago:

o We are the leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management.

o We have assets of $2.5 trillion and operations worldwide

o We operate in more than 100 markets.

o We have more than 243,000 employees globally.

Our wholesale businesses include J.P. Morgan’s Asset Management, Commercial Banking and the Corporate & Investment Bank which provide products and services to corporations, governments, municipalities, non-profits, institutions, financial intermediaries and high-net worth individuals and families.

Our corporate functions support the entire organization and include the following functions: Accounting, Audit, Finance, Human Resources, Operations, and Technology.

J.P. Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management, and Corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors. India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses. Our Global Service Centers (GSCs) are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firm’s operations regionally and globally. The centers provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions.

CIB Vendor Management Role
 
 
Job Role & Responsibilities:
The role offers an opportunity to work in a challenging and dynamic business environment where incumbent will partner closely with Operations and Projects workgroups to establish and nurture 3rd Party relationship supporting business priorities
 
Among other responsibilities, the incumbent will be expected to 
  • Maintain and develop portfolio of vendor relationships to support delivery of regulatory & other strategic business programs from time to time.
  • Build & leverage robust network with Global Sourcing, TPO and IAS to effective and efficiently onboard vendors
  • Partner with ITRM and internal Control groups to ensure complete compliance to JPMorgan’s Risk Management Practices & Policies by the vendor partners and their staff.
  • Establish effective Governance platform and partner with Operations to implement rigor of adequate performance review & controls
  • Provide leadership team with regular information & adequate transparency around numbers, performance & billing through a robust framework of Management Information System.
  • Establish an objective framework to measure performance against KPI, KRI & Health of Service Indicator such as Attrition, Cost, SLA Compliance and demonstrate tangible progress.
  • Manage Vendor selection & management through competitive RFP/Reverse Auction processes
  • Plan & facilitate Vendor IT and Security audits and Third-party reviews
  • Custody of all service level contracts and other documents with vendors and ensure their timely renewal.
  • Ensuring timely preparation and maintenance of all compliance related documents of the vendors and Making all central contracts with the help of legal and getting same approved.
  • Create and periodically update all data related to vendor rates, vendor’s payments and vendor costs. Keep updated data for analysis and dashboards as per the requirement of management 
 
 
Qualifications & Skills
    • Masters or Bachelors Degree with relevant & equivalent experience.
    • Experience in dealing with Vendors Partners
    • The incumbent should possess conceptualization skills with implementation capabilities.
    • Strong written and verbal communication skills and proven ability to work with senior management.
    • Experience & knowledge of project management methodologies/ discipline.
    • Knowledge of standard desktop applications: MS Office, MS Project, PowerPoint, Excel and Outlook.
    • Strong business analysis and data/ information management skills through strong knowledge of Excel (i.e. use of pivot tables, macros, arrays, etc). 
  • Ability to work with tight timelines and in demanding and dynamic environment.
    • Ability to influence and direct activities or resources outside of direct control.
  • Attention to details.
    • Demonstrated ability to manage multiple tasks and must be able to work independently as part of a small high impact team.
    • Must be able to prioritize workload and adapt to changing demands.
    • Demonstrated ability to create a collaborative environment by creating a strong network to achieve the desired result.
CIB Vendor Management Role
 
 
Job Role & Responsibilities:
The role offers an opportunity to work in a challenging and dynamic business environment where incumbent will partner closely with Operations and Projects workgroups to establish and nurture 3rd Party relationship supporting business priorities
 
Among other responsibilities, the incumbent will be expected to 
  • Maintain and develop portfolio of vendor relationships to support delivery of regulatory & other strategic business programs from time to time.
  • Build & leverage robust network with Global Sourcing, TPO and IAS to effective and efficiently onboard vendors
  • Partner with ITRM and internal Control groups to ensure complete compliance to JPMorgan’s Risk Management Practices & Policies by the vendor partners and their staff.
  • Establish effective Governance platform and partner with Operations to implement rigor of adequate performance review & controls
  • Provide leadership team with regular information & adequate transparency around numbers, performance & billing through a robust framework of Management Information System.
  • Establish an objective framework to measure performance against KPI, KRI & Health of Service Indicator such as Attrition, Cost, SLA Compliance and demonstrate tangible progress.
  • Manage Vendor selection & management through competitive RFP/Reverse Auction processes
  • Plan & facilitate Vendor IT and Security audits and Third-party reviews
  • Custody of all service level contracts and other documents with vendors and ensure their timely renewal.
  • Ensuring timely preparation and maintenance of all compliance related documents of the vendors and Making all central contracts with the help of legal and getting same approved.
  • Create and periodically update all data related to vendor rates, vendor’s payments and vendor costs. Keep updated data for analysis and dashboards as per the requirement of management 
 
 
Qualifications & Skills
    • Masters or Bachelors Degree with relevant & equivalent experience.
    • Experience in dealing with Vendors Partners
    • The incumbent should possess conceptualization skills with implementation capabilities.
    • Strong written and verbal communication skills and proven ability to work with senior management.
    • Experience & knowledge of project management methodologies/ discipline.
    • Knowledge of standard desktop applications: MS Office, MS Project, PowerPoint, Excel and Outlook.
    • Strong business analysis and data/ information management skills through strong knowledge of Excel (i.e. use of pivot tables, macros, arrays, etc). 
  • Ability to work with tight timelines and in demanding and dynamic environment.
    • Ability to influence and direct activities or resources outside of direct control.
  • Attention to details.
    • Demonstrated ability to manage multiple tasks and must be able to work independently as part of a small high impact team.
    • Must be able to prioritize workload and adapt to changing demands.
    • Demonstrated ability to create a collaborative environment by creating a strong network to achieve the desired result.
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