Apply Now    

Incident Management Specialist

Req #: 180031337
Location: Columbus, OH, US
Job Category: Technology
Potential Referral Amount: 3000 US Dollar (USD)

Working in Cybersecurity takes pure passion for technology, speed, a constant desire to learn, and above all, vigilance in keeping every last asset safe and sound. You’ll be on the front lines of innovation, working with a highly-motivated team laser-focused on analyzing, designing, developing and delivering solutions built to stop adversaries and strengthen our operations. Your research and work will ensure stability, capacity and resiliency of our products and emerging industry trends. Working in tandem with your internal team, as well as technologists and innovators across our global network, your ability to identify threats, provide intelligent analysis and positive actions will stop adversaries and strengthen our data.


This position is anticipated to require the use of one or more High Security Access (HSA) systems. Users of these systems are subject to enhanced screening which includes both criminal and credit background checks, and/or other enhanced screening at the time of accepting the position and on an annual basis thereafter. The enhanced screening will need to be successfully completed prior to commencing employment or assignment.

This role requires a wide variety of strengths and capabilities, including:

    Knowledge of Cybersecurity organization practices, operations, risk management processes, principles, architectural requirements, engineering and threats and vulnerabilities, including incident response methodologies

    Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals

    Proficiency in the use of skills tools, staying current with skills, participating in multiple forums

    Experience with Agile and can work with at least one of the common frameworks is highly desired.

    Ability to analyze vulnerabilities, threats, designs, procedures and architectural design, producing reports and sharing intelligence

    Experience in incident management, practices and skills or in IT operations in a financial institution.

    Strong working knowledge of a global financial institution in terms of technology/infrastructure and their dependencies and requirements.

    Must be able to work unconventional shifts which will include weekends.

•    Strong working knowledge of tools such as HP Service Manager, REACT and collaboration tools such as Sharepoint.

    Broad technology understanding across Mainframe, Midrange, Distributed Systems, Storage and Networks.

    Strong knowledge of information security domains, concepts and principals

    Practical experience with frameworks such as ISO 27000, NIST, ITIL and COBIT

    Committed to results in a highly stressful environment.  

    Build relationships both from a customer and technical point of view including with the problem and change management teams.

    Foundation Certification or strong knowledge of ITIL concepts is advantageous.

The Cybersecurity & Technology Controls group at JPMorgan Chase aligns the firm’s cybersecurity, access management, controls and resiliency teams. The group proactively and strategically  partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group’s number one priority is to enable the business by keeping the firm safe, stable and resilient.

 

When you work at JPMorgan Chase & Company, you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies.  In 14 technology hubs worldwide, our team of 40,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development.  Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.

 

At JPMorgan Chase & Company we value the unique skills of every employee, and we're building a technology organization that thrives on diversity.  We encourage professional growth and career development, and offer competitive benefits and compensation.  If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies around the world, we want to meet you.

 

Apply Now    

Join our Talent Community

Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.

Things to note

Sign in to our application system to continue your job search or update your profile.

Current employees sign in here. Contractors sign in here.

Any information you provide is confidential and will only be viewed by our recruiters in an effort to fill open positions. In addition, the information you provide is subject to our privacy policy practices.

Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.

The firm invites all interested and qualified candidates to apply for employment opportunities.

Need disability related assistance?

If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs, please click here.

Important links

Click here to view the "EEO is the Law" poster.

Click here to view the "EEO is the Law" supplemental poster.

Click here to view our U.S. Pay Transparency Policy.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.