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Commercial Bank – Associate Project Manager - ABL and EF Operations (Chicago, IL)

Req #: 180037822
Location: Chicago, IL, US
Job Category: Project Management
Potential Referral Amount: 0 US Dollar (USD)

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the worlds most prominent corporate, institutional and government clients under its JPMorgan Chase & Co brands. JPMorgan Chase & committed to providing a comprehensive set of benefits choices to meet different employee needs and lifestyles, which include choices such as fully paid parental leave time, health care insurance and retirement benefits.


Commercial Banking serves more than 30,000 clients, including corporations, municipalities, financial institutions, and not-for-profit entities with annual revenues generally ranging from $20 million to $2 billion. The Firm's broad platform positions the Commercial Bank to deliver extensive product capabilities - lending, treasury services, investment banking, and asset management - to meet our clients' domestic and international financial needs.


Wholesale Lending Services (WLS) services several lines of business groups and product groups within JPMorgan Chase, including Business Banking, Commercial Banking, Asset Management, Corporate and Investment Banking.  Key functions include loan documentation, loan closing and funding, loan syndication and trade processing, collateral perfection and management, and customer service and reporting.


This position reports directly to the ABL and EF Operations Manager and has exposure to all areas of WLS and key business partners.  The successful candidate must be able to work collaboratively with WLO Senior Leaders, Business Leaders and Subject Matter Experts as well as partners in Commercial Banking to include Compliance, Control Office, Risk, & Legal.


This Business Management Associate will be handling business management duties, project management and other key operational related duties.

  • Communications Management – Develop communication strategy for organization.  Help draft communications to the team, senior management, functional partners and supported businesses. Design communication packages to be delivered as part of the team’s communication strategy. Help plan, lead, and facilitate various meetings and programs.
  • Project management – Create project plans, display ability to communicate with senior management regarding project progress, facilitating discussions and resolving conflict through broad decision making; Define purpose, clear roles, tasks, milestones, and deliverables; manage overall project plans.
  • Strategic Design –Work with managers and team members to develop team mission statement and strategic vision.  Help to develop long-term and short term team strategy.
  • User Testing – Develop methods to obtain internal and external customer feedback on team processes and use feedback to create programs to improve the client experience.
  • Change management - ability to analyze processes, make recommendations for change, document and implement change.
  • Point of Contact – act as a central coordination contact for business partner requests (e.g. Finance, Legal, Technology, HR, etc.)

  • Bachelor’s Degree
  • Ability to lead change by building effective partnerships at all levels
  • Independent, self-motivated with an ability to adapt and be flexible in a team environment
  • Strong analytical, problem solving and judgment skills
  • 3 - 5 years’ experience in business management, operations management, or project management in the financial services industry
  • Strong knowledge of banking operations (preferably loan operations)
  • Ability to manage multiple priorities and deadlines in a fast paced, dynamic environment
  • Strong written and oral communication skills, including ability to create formal presentations for executive management
  • Experience developing long term strategies and team mission statements
  • Excellent organizational and time management skills
  • Strong analytical, problem solving and judgment skills
  • Strong knowledge of Microsoft Office product suite with excellent PowerPoint skills.
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