· College degree required or equivalent 5-7 years work experience
· Experience in strategy, process improvement or reengineering efforts within an operations environment
Strong client management
and executive-level communication skills
Tools - Candidate must have excellent skills with MS Excel, PowerPoint, Visio or iGrafx, knowledge a plus.
· Ability to structure a variety of problems and apply analytical tools to develop solutions
· Financial Services background is preferred, but not mandatory
•Thought-leadership / Problem solving skills - Candidate must demonstrate end-to-end generalist problem solving skills, including the ability to define and deconstruct problems, identify and prioritize key issues
•Analytic skills - gather data, structure and execute quantitative and qualitative analyses, financial modeling, perform competitor/industry research, conduct interviews, synthesize findings, and develop actionable recommendations.
•Project management skills - Candidate must be able to scope projects, create workable project plans and execute on such plans. The Associate may be staffed on multiple projects simultaneously, so the ability to balance competing priorities and appropriately set expectations is key.
•Client management skills - Candidate must demonstrate the ability to closely partner with senior and line managers, other key stakeholders, and S&PI colleagues on projects. Collaboration with business partners will be critical to ensuring successful project delivery.
•Communications and influencing skills - Candidate must possess excellent written and oral communications skills.
•Teamwork skills - Candidate must be flexible in his/her work style and be able to partner with stakeholders and colleagues at all levels.
•Personal traits - Candidate must be a results-focused, highly-motivated, self-starter.
Marketing communications customer engagement experience communication strategy
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