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Associate - Transition / Migration Management

Req #: 180036041
Location: Mumbai, MH, IN
Job Category: Project Management
Potential Referral Amount: 35000 Indian Rupee (INR)

J.P. Morgan is a leading global financial services firm, established over 200 years ago:

o We are the leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management.

o We have assets of $2.5 trillion and operations worldwide

o We operate in more than 100 markets.

o We have more than 243,000 employees globally.


Our wholesale businesses include J.P. Morgan’s Asset Management, Commercial Banking and the Corporate & Investment Bank which provide products and services to corporations, governments, municipalities, non-profits, institutions, financial intermediaries and high-net worth individuals and families.


Our corporate functions support the entire organization and include the following functions: Accounting, Audit, Finance, Human Resources, Operations, and Technology.


J.P. Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management, and Corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors. India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses.


Our Global Service Centers (GSCs) are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firm’s operations regionally and globally. The centers provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions.


This is an Individual Contributor role within the Global Finance India (GFI) Transition Management Team (TMT) based in Mumbai, India. The TMT team is part of GFI Control & Program Management Office (CPMO) and is responsible for driving the offshoring initiatives/projects (also called Inter-Affiliate Services or IAS) within GFI.  The incumbent would be supporting business transition / migration projects and will be responsible to work with the donor (onshore) and receptor (offshore) business managers and other teams like Legal, Compliance, Tax, IAS Governance, Finance, Controls, etc. to successfully transition / migrate business processes to India. The incumbent will also play the role of a project manager from time-to-time to address any business specific project requirement.


The responsibilities of the incumbent will include (but not limited to) the following:


o Act as a transition / migrations project manager for offshoring initiatives or IAS projects across GFI functions and demonstrate end-to-end ownership

o Create detailed project plans for processes / function / activities migrating into GFI and ensure they are in concurrence of firmwide standard / policies / procedures / guidelines

o Engage with key stakeholders from Onshore & Offshore Legal, Compliance, Tax, IAS Governance, Finance, Controls, etc. and liaise with them throughout the project life-cycle

o Hold regular check-point meetings with key stakeholders and closely monitor projects to ensure a timely completion

o As a subject matter expert (SME) perform quality checks and ensure IAS projects are compliant with firmwide standards / policies / procedures / guidelines

o Track and report status through scorecard / metrics / business control forums

o Support business projects and initiatives from time-to-time (e.g. location restack, awareness programs) and ensure completion as per project timelines


o Post Graduate / PMP / MBA with 4-6 years of post-qualification experience in project management



o Experience in managing transitions / migrations project for offshored service centres in India, preferably in Banking / Financial Services industry


Skill Sets

o Act as a trusted business advisor and be able to provide clear guidance to key stakeholders

o Understands offshored function operations including relevant legal, compliance and tax requirements

o Demonstrates customer-centric approach and strong stakeholder management skills. Should be able to face senior management personnel with confidence and determination.

o Excellent collaboration, relationship management & partnering skills

o Be assertive and communicate effectively across multiple levels and handle challenging situations tactfully

o Displays strong analytical and problem solving skills and be able to challenge the status-quo

o Displays strong project management skills and result-oriented approach to ensure timely completion of migration projects

o Be able to think strategically and develop solutions based on business needs and requirements

o Proficient in MS Office applications and sound knowledge of risk, controls and compliance requirements

o Should be a self-starter and carry a proactive & positive approach

o Ability to multi-task and capable of delivering on multiple projects

o Ability to work under pressure and make accurate decisions in challenging situations

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