Apply Now    

Change Management Support, Business Operations Analyst II

Req #: 180032239
Location: Jacksonville, FL, US
Job Category: Technology
Potential Referral Amount: 0 US Dollar (USD)

The Change Management Support group is seeking a Business Operations Analyst. The successful candidate will be a member of a team responsible for development, deployment and management of SharePoint and reporting solutions for the Home Lending Organizational Effectiveness department.

Duties to include but not limited to the following:

  • Design, implement and support SharePoint based solutions including SharePoint Designer, Visual Studio.NET, C# and Java.

  • Play a lead role in setting the direction and implementation of SharePoint and reporting solutions to ensure implementations that are within recommended framework, scalable, reliable and resilient.

  • Develop a significant understanding of the business processes and goals of the business involved to ensure designed solutions meet business needs and maximize business' day-to-day operational efficiencies and controls.

  • Work with the business to translate non-technical requirements into realistic, rational, technical solutions that meet business objectives and mitigates risk.

  • Designs and develops functional requirements for new development and enhancements of current platforms.

  • Provides timely status and feedback to management, team leads and project sponsors as required through clear and concise communication when providing guidance, responding to questions and setting expectations.

  • Keeps abreast of new technologies and applications through formal and/or self-paced professional development to improve internal software development processes and implement creative solutions for the lines of business.

  • 5+ years of development experience with SharePoint (including InfoPath forms and SharePoint Designer), Adobe Create Suite (Dreamweaver, Fireworks and Photoshop), HTML, CSS and JavaScript

  • 5+ years of experience within MIS/reporting role delivering timely, high quality, senior manager-level reporting, analysis and presentations from diverse and complex data sources

  • 3+ years of experience with analysing user requirements, envisioning system features and functionality, designing and developing user interfaces in Microsoft SharePoint, determining design methodologies, completing programing using Visual Studio, and designing and conducting testing in an enterprise environment

  • Highly experienced with Microsoft Word, Excel, Access, PowerPoint, Project and Visio

  • Excellent communication, project management, business analysis and client partnership ability

  • Experience developing complex business analysis models

  • The ideal candidate will possess a unique mix of technical and business management skills

Apply Now    

Join our Talent Community

Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.

Things to note

Sign in to our application system to continue your job search or update your profile.

Current employees sign in here. Contractors sign in here.

Any information you provide is confidential and will only be viewed by our recruiters in an effort to fill open positions. In addition, the information you provide is subject to our privacy policy practices.

Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.

The firm invites all interested and qualified candidates to apply for employment opportunities.

Need disability related assistance?

If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs, please click here.

Important links

Click here to view the "EEO is the Law" poster.

Click here to view the "EEO is the Law" supplemental poster.

Click here to view our U.S. Pay Transparency Policy.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.