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CIB - Transaction Processing Manager - Associate

Req #: 180017140
Location: Mumbai, MH, IN
Job Category: Operations
Potential Referral Amount: 35000 Indian Rupee (INR)
Business Overview:  Global Tax Operations
Global Tax Operations primary responsibility is to maximize client's investments by either facilitating effective tax relief at source on client investment income or retrospectively reclaiming taxes from global tax authorities.  This is a high-risk product with diverse market procedures, a significant change agenda and complex market/regulatory requirements.
Job Description
The primary responsibility of this position is to perform regulatory tax reporting. This is required to comply with regulations due to focus on expanding and improving cross border tax reporting driven by regimes such as FATCA, UK CDOT and CRS, which has resulted in increased regulatory reporting requirements across the CIB. This is a developing function with a high-risk product with diverse / complex market requirements. Responsibilities include, but are not limited to: 
Responsibilities include:
  • Understanding and interpreting the operational impact of complex regulations.
  • Point of contact for tax enquiries to support our client’s tax servicing needs.
  • Assist in client tax account reviews and ad-hoc projects across the wider Tax Operations team
  • Involvement in the development and build out of the function.
  • Assist in client tax account reviews and ad-hoc projects across the wider Tax Operations team
  • Ensuring BAU Execution to be best in class. Publishing of periodic metrics and tracking reasons for deviation from agreed levels. Ensure follow up for all ageing items
  • Accuracy in processing in line with SOPs with no errors
  • End to End process responsibility and to be in control of End of day reports, cut-offs and critical intra day reports
  • Escalate any error/exceptions on identification
  • Responding to routine queries/complaints and ensuring completeness
  • Audit focused in all BAU activities
  • Comply with the firm's policies & SOPs
  • Navigates systems proficiently and accurately
  • Identify opportunities for process efficiency & implement in a controlled manner
  • Exhibit effective communication with key stakeholders
  • Thorough knowledge of SOPs/related check points
  • Perform all work in accordance to department procedures and are within quality standards
  • Getting the team along to achieve common objective
  • Work in partnership with Local OCM team for QA Tests, MIS, Audit etc
  • Working with seniors to achieve organization agenda
  • Review and improve on productivity benchmarks on ongoing basis
  • Performance Management for direct reports
  • Partnering with supervisor and ensuring complete control of business
  • A relevant Degree qualified and equivalent work experience.
  • International Taxation regulatory reporting experience.
  • Strong experience in using Microsoft Excel, Access Database etc. in Data Validation, Data mining, Data management
  • Able to demonstrate operational management experience within financial services, specifically global custody or investment banking.
  • Excellent internal and external communication and problem solving experience.
  • Experience in risk awareness and operational control experience within financial services.
  • Ability to lead process improvement, articulate ideas, concepts and procedural changes to clients.
  • Experience in team management within a financial services environment where accuracy is of paramount importance and where there are multiple deadlines in a risk awareness environment.
  • Experience on Securities Operations would be an added advantage
  • Must be able to work under pressure and make accurate decisions in stressful situations
  • Must be able to lead, manage and motivate the teams.
  • Good time management skills
  • Control Oriented
  • Proactive, positive approach
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