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O&C Program Controls Room – Firmwide Controls Oversight and Control Group - Data Strategy Lead - Executive Director

Req #: 180033377
Location: New York, NY, US
Job Category: Accounting/Finance/Audit/Risk
Potential Referral Amount: 0 US Dollar (USD)


JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at


The JPMC Controls Room is part of Oversight & Control. The Controls Room is responsible for collecting, analyzing and reporting controls-related data to facilitate better monitoring and management of the Firm’s control environment. The Controls Room provides standardized data to deliver quicker, more efficient and accurate reporting and analytics to enable better decision making and actionable insights.


Firmwide Oversight and Control (O&C) was designed to ensure a strong and consistent control environment across the organization from front office to back office, regardless of line of business or functional area. A Comprehensive coverage/accountability model promotes firmwide dialogue and consistency in approach and solutions and provides a formal structure allowing for cohesive and centralized oversight of the enterprise wide control environment by partnering closely with Compliance, Risk, Audit and other control disciplines.




The O&C Program Director will report into the Head of the Controls Room and help drive the strategic vision of the program as well as day to day management and support of the following:

  • Execution of the book of work from an end to end perspective including data management, data quality, project management, change management, additional requirements, etc.
  • Collaborate with Senior Leadership including LOB/Functional Control Officers to gather and understand requirements, present status and findings around the Controls Room initiatives
  • Addressing various key stakeholder needs with respect to the governance of the Controls Room. This includes helping to set the strategy, drive the mandate and agenda, manage the project plan, build relationships with stakeholders (including: the Lines of Business and Functional areas such as Oversight and Control, Corporate Operational Risk, internal Audit, and Compliance)
  • Overseeing the development and implementation of training materials and communication in partnership with the training team
  • Provide support and validation for ad hoc analysis, data collection, and reporting.
  • Collaborative engagement with O&C’s technology partners on functionality and data capture for O&C systems
  • Develop and oversee the execution of the control framework within the context of the firm’s global control mandate
  • Providing adequate management reporting on the overall health of the program and ad-hoc reporting on significant issues and risks
  • Enhancing and maintaining ownership of the Risk and Control Self-Assessment (RCSA) program for the Controls Room. The program involves working with the process owners to identify key risks and controls, evaluate inherent and residual risk, establish mitigation plans, and perform control testing
  • Ensure compliance with JPMC policies, procedures and best practices to ensure the quality of output in a controlled environment
  • Stay abreast of new laws, rules, regulations, tools and technologies to facilitate more efficient reporting in line with the latest trends and strategies
  • Bachelor’s Degree required, advanced degree a plus
  • Minimum 10 years of risk, controls, audit, business analysis, or project management experience, with increased responsibility preferably in large scale financial services companies and/or consulting firms
  • Minimum of 5 years experience managing teams
  • Excellent communication skills and ability to create and present summary materials
  • Ability to challenge, provide tangible feedback, and manage areas / projects from inception to completion
  • Strong organizational, project management, and multi-tasking skills with demonstrated ability to manage expectations and deliver results
  • Strong decision making, analytical, and creative thinking skills
  • Proven ability to build strong partnerships with key stakeholders
  • Strong proficiency in Microsoft products especially Word, Excel and PowerPoint required
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