This position is responsible for leading the Midwest Escrow Middle Office team based in Chicago. The team’s primary responsibilities include escrow contract negotiation, new account set-up, business related projects, ongoing escrow account administration, including customer service, cash movement, claims handling and fee billing. The Team Leader is responsible for leading these efforts in a risk controlled manner that is commercially focused and helps drive new business through strong client satisfaction and employee engagement.
This position reports directly to the Regional Manager of the Escrow Middle Office. This position partners very closely with Escrow Product Management, Sales, Operations, Legal, Tax, Compliance and Risk Management in driving results.
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