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Consumer & Community Banking - Oversight & Control - AML/KYC AML/KYC Manager Senior - Executive Director

Req #: 180025582_1
Location: New York, NY, US
Job Category: Operations
Potential Referral Amount: 0 US Dollar (USD)
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide.  The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management.  Information about JPMorgan Chase & Co. is available at
The AML/KYC team is part of the First Line of Defense in Consumer & Community Banking (CCB) businesses.   The team assures that our business delivers Anti-Money Laundering (AML) and Know-Your-Customer (KYC) strategies to assure our products and our customer base are fully compliant with Bank Secrecy Act (BSA), PATRIOT Act and FINRA requirements.  We work closely with our front office product management and field management teams, as well as with our back office compliance and operations teams.  We collaborate across these multiple teams to deliver ongoing requirements for reporting and monitoring compliance with regulatory standards.  We also plan and implement initiatives that continuously improve the AML/KYC soundness of our products, services and information flow for the Consumer & Community Banking client base.
This role manages and leads a team focused on business initiatives supporting the CCB AML strategies.  Initiative objectives will help establish an effective risk control environment and address regulatory/compliance requirements. Project type and duration will vary in response to business priorities.  Manages and oversees various firm-wide and CCB strategic initiatives; evaluates AML risks of new & expanded services & products.
Key Responsibilities
  • Accountable to design, develop, implement, review and report on AML projects and initiatives, addressing certain AML risks, and communicating to Senior/Executive Management
  • Lead both proactive and reactive projects and initiatives designing and building best-in-class AML/Compliance programs.  Successfully transitions projects to business-as-usual status.
  • Recommend strategies and solutions for AML/KYC initiatives to Executive Management
  • Provide research and analytical recommendations to facilitate the creation of Business Requirement Documents
  • Lead and oversee AML & OFAC/Sanctions related regulator, audit and compliance testing exams.  Respond to exam findings.  Leverage exam finding for de-risking, process improvement, and gap closure actions
  • Creation of AML reporting and presentations to inform Executive Management and various committees
  • Partners with Global Financial Crimes Compliance and Operations to de-risk the business, improve processes, and close gaps to ensure full compliance with policies
  • Coordinate with Risk Officer, Compliance Officers, their teams and LOB General or Regulatory Counsel on cross-LOB issues
  • Evaluates risk and makes decisions on selected escalations of AML/KYC issues for individual clients or groups of clients
  • Provide key direction and leadership to drive the implementation of key change management activities partnering across CCB lines of businesses
  • Positively and creatively influence change and champion mission critical change initiatives; prepare and help others to anticipate and manage through change
  • Responsible for coaching and mentoring less experienced team members 
  • 10+ years experience in Financial Services, Risk Management, Project Management or AML/KYC functions; including 5+ years people management experience
  • Previous AML and/or Line of Business Management experience is a plus
  • Experience with Retail Applications and Front-Line processes and procedures
  • Demonstrated leadership and strategic planning background
  • Strong presentation and relationship management skills
  • Professional maturity and confidence in expressing a point of view with Senior/Executive Management
  • Polished verbal and written communication skills; strong negotiation skills
  • Excellent research and analytical skills
  • Must be able to deal with ambiguity, think critically, solve problems creatively, plan and meet deadlines, demonstrate strong sense of personal accountability
  • Ability to organize/manage multiple priorities and projects coupled with the flexibility to adapt to changes in a fast-paced environment
  • Excellent attention to detail and ability to raise questions and seek resolution to outstanding clarifications required
  • Proven track record in building good working relationship across global organizations and influencing change
  • MS Office suite experience (Excel, Word, PowerPoint, Project)
  • Travel may be necessary (25%)
  • BA or BS degree; Masters Degree preferred
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