Apply Now    

HR Service Delivery Specialist (Benefits Assistant)

Req #: 180030304
Location: Cebu, 07, PH
Job Category: Human Resources
Potential Referral Amount: Philippine Peso (PHP)

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management.


It began operations in the Philippines in 1961 with a representative office. Since then, the firm has expanded its presence into a fully integrated franchise, comprising Investment Banking, Treasury and Securities Services, Equity Sales and Research as well as foreign exchange and fixed income trading operations. JPMorgan Chase & Co. has a number of legal entities operating in the country, including the Manila Branch of the bank, which has a commercial banking license as well as a derivatives license, and a securities company with a seat on the Philippine Stock Exchange.
JPMorgan Chase & Co. launched its Global Service Center in Manila in 2005 and in Cebu in 2010, to provide a wide variety of strategic support including analytics, finance and accounting voice-based services, transaction processing and other functions to its affiliates around the world.
Information about JPMorgan Chase & Co. is available at
Key Responsibilities
  • Responsible for SSS Benefits processing not limited to Salary Loan, Maternity and Sickness applications.
  • Responsible for HDMF Benefits processing not limited to Multipurpose Loan Applications and Consolidation of Contribution.
  • Responsible for remittance of monthly premium and loan payments to statutory agencies including submission of monthly reports for posting
  • Responsible for processing of pre-employment requirements related to updating of status to statutory agencies
  • Administer enrollment and termination of HMO memberships and life insurance coverage including reconciliation.
  • Processing of invoice payment
  • Perform duties that are required from time to time
  • Assist in regular quality check of work processed to ensure error-free processing
  • Manage or assist in ad-hoc projects and assignments as needed as part of process/procedure/functional enhancements


JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/ F/ Disability/ Veteran

Minimum Qualifications:
  • Must be a Bachelor’s degree holder
  • With relevant experience in handling Benefits Administration
  • Excellent written and verbal communication skills
  • Good analytical, presentation and problem solving skills
  • Great planning, organizing, prioritization skills and is able to work with minimal supervision
  • Can work under pressure
Apply Now    

Join our Talent Community

Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.

Things to note

Sign in to our application system to continue your job search or update your profile.

Current employees sign in here. Contractors sign in here.

Any information you provide is confidential and will only be viewed by our recruiters in an effort to fill open positions. In addition, the information you provide is subject to our privacy policy practices.

Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.

The firm invites all interested and qualified candidates to apply for employment opportunities.

Need disability related assistance?

If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs, please click here.

Important links

Click here to view the "EEO is the Law" poster.

Click here to view the "EEO is the Law" supplemental poster.

Click here to view our U.S. Pay Transparency Policy.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.