Private Bank Mortgage Operations Governance Manager, Executive Director
About JP Morgan
J.P. Morgan Asset & Wealth Management, with client assets of $2.4 trillion, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.
Wealth Management Operations supports the JPMorgan Private Bank in JP Morgan’s Asset & Wealth Management line of business. The Private Bank is the world’s premier service provider for ultra and high net worth individuals. Our goal is to help these affluent individuals across the globe optimize their wealth, after taxes and across generations. Wealth Management Operations provides end-to-end support for all aspects of the client experience, working closely with client service, fiduciary, product specialty groups, third party vendors and other internal groups.
Private Bank Mortgage Operations is seeking a senior manager that will be responsible for the Governance organization supporting WM Mortgage Operations with direct oversight of the following departments in multiple geographic locations: Vendor Management, Training, Policy and Process Solutions, Audit and Review, Operational Risk, Procedures and Communications and Quality Control. Direct Responsibilities include acting as the Control Officer for Mortgage Operations while having oversight of all processes & procedures, ensuring adherence to Corporate & AWM level policies along with all state & federal regulations. This role requires the ability to deal with complex business challenges, tight deadlines, competing priorities and interaction with the senior management team. The individual must have a proven track record of managing multiple streams of work and provide leadership and oversight to large, complex and cross impacting technology programs concurrently.
· Ensure alignment with Governance Team and corporate level Program Office requirements and tools
· 10+ years of Mortgage Operations management experience required
· Strong knowledge and experience with underwriting and loan fulfillment standards and guidelines
· Experience in Software Development Life Cycle Methodologies(SDLC), Agile, SCRUM, Waterfall a plus
· Project management certification a plus
· Bachelor’s Degree required (business focus preferred); MBA preferred
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