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Asset Management, Contract Extension, Investor Center, Analyst (8 months Contractor)

Req #: 180030902
Location: Taipei, TPE, TW
Job Category: Asset Management
Potential Referral Amount: 0 New Taiwan Dollar (TWD)

Asset Management, Investor Center, Analyst (8 months Contractor)

Roles and Responsibilities

1) 接聽客戶電話與基金交易作業面等諮詢服務

2) 妥善處理客戶來電,並將客戶問題轉達有關單位

3) 臨櫃客戶需求服務

4) 客戶服務信箱回覆

5) 客訴處理及資料彙整統計

6) 寄資處理

Qualifications & Competencies

1) 口齒清晰、應答流利、有耐心、具服務熱忱、可獨立作業

2) 具服務熱忱、態度積極親切

3) 具金融產品專業知識或客訴處理經驗佳

4) 有電子商務客服或券商經驗者佳

5) 需具備投信投顧證照(資格)或證券商高級業務員證照

 

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