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Wealth Management - Strategic Programs Group - Associate - Brooklyn, NY

Req #: 180028773
Location: Brooklyn, NY, US
Job Category: Product Management
Potential Referral Amount: 0 US Dollar (USD)
JPMorgan Chase & Co is a leading global financial services firm with assets of $1.6 trillion and operations in more than 60 counties. The firm is a leader in investment banking, financial services for consumers and businesses, financial transaction processing, asset and wealth management, and private equity. Under the JPMorgan and Chase brands, the firm serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients.
The Strategic Program Group’s primary responsibility is to lead business transformation initiatives for Global Wealth Management.
  • Support the translation of client experience strategy into tangible solutions
  • Defines detailed processes, organizational structure and relevant roles and responsibilities required to implement changes
  • Manages the transition from current to future state
Members of the SPG team possess strengths in operating model design, project management, problem solving, effective communication, product knowledge and marketing. The position requires flexibility and the ability to quickly adapt within a dynamic environment. Additionally, the SPG team is expected to provide broad insights and thought leadership around various business initiatives. Candidates should have outstanding analytical and problem-solving skills, excellent written and oral communication skills, and an underlying passion for process re-engineering and transformation.
Key responsibilities include:
  • Understanding and defining business needs in the context of short and long term objectives
  • Partnering with senior management and cross-functional teams (e.g. front office, product, technology, operations, legal/risk/compliance) to asses current business processes and determine improvements
  • Identifying weaknesses, gaps and opportunities for improvement and reporting the findings in a simple, compelling way to influence the business to transform and change the status quo
  • Recommending improvements across all aspects of an operating model – redesign of organization structure, process efficiencies and technology enhancements
  • Understanding and communicating business requirements and prioritizing change requests
  • Preforming user acceptance testing of newly built processes and solutions and guiding end user
  • Promoting and monitoring adoption of new solutions and business processes post-implementation
  • Working collaboratively with team members and cross-functional groups

• Must be a highly energetic self-starter with a relentless focus on execution and exhibit the ability to:
• Partner on end-to-end projects including strategy and operating model/process re-design, project management, execution and evaluation
• Prioritize alternative solutions, drive results and influence senior leaders in a cross functional, diverse environment
• Work independently, and know when to ask for guidance
• Develop and translate quantitative analysis into strategy
• Effectively create and present oral and written communication
• Develop relationships and build a network throughout the firm
• Maintain a positive attitude and act as team player while delivering on high priority, time sensitive initiatives


• 4+ years of experience in strategic consulting, management consulting, project management, process improvement, business re-engineering
• Financial services/business consultancy or engineering backgrounds, preferably in Wealth Management
• Demonstrated ability to be an integral team member on large-scale, complex global projects (planning, designing, documenting, communicating)
• Experience with digital project execution and management
• Bachelor’s degree from an accredited, high quality institution
• Strong PC skills (Microsoft Suite including PowerPoint, Excel, Word and Visio)

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