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Wealth Management, Communications and Training Program Manager, VP/Associate

Req #: 180020154
Location: Brooklyn, NY, US
Job Category: Operations
Potential Referral Amount: 0 US Dollar (USD)
Company Information:
 J.P. Morgan Asset and Wealth Management, with client assets of $2.4 trillion, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.
J.P. Morgan's Private Bank offers expertise across wealth management disciplines to help ultra high net worth clients advance toward their goals. The insights J.P. Morgan brings to bear are the results of more than 160 years of experience helping individuals and their families grow, manage and sustain their wealth, to ultimately leave a lasting legacy. Private Bank is organized in four global regions: Asia, Europe and the Middle East, Latin America, and the United States.
Position Summary
As a member of the WM Onboarding Communications team, this role will:
  • Support the communications needs of the global organization and extended leadership teams, in close partnership with the Training team.
  • Support broad-scale initiatives and programs, including organizational and business priorities, efficiency and productivity initiatives, the global change agenda, training and development, and people engagement.
  • Support Onboarding initiatives that impact Front Office business partners
Core Competencies
Ideal candidates would have the following skills and competencies:
  • Ability to work with internal clients and partners to understand audience -- what’s relevant to them, and how they should receive information; key messages that need to be conveyed and how to effectively package information, especially for executive-level delivery
  • Ability to process large amounts of information and/or data and distill them into relevant messages
  • Ability to manage multiple projects and timelines
  • Background in management reporting
  • Strong stakeholder/relationship management skills
  • Strong organization skills
  • Project management skills
  • Demonstrated ability to exercise thought leadership
  • Balanced risk management mindset
  • Understanding of key Onboarding processes preferred
  • Branding experience a plus
  • Front Office exposure a plus
  • Intermediate to advanced skills in PowerPoint, Excel and SharePoint
Responsibilities include, but are not limited to:
  • Provide communications support for broad Onboarding initiatives
  • Development and management of information/content/messages on various channels, including email, SharePoint, etc.
  • Partner with SMEs to develop communications plans for broad initiatives
  • Support branding initiatives
  • Work with managers and subject matter experts and identify training needs
  • Support reporting processes in training and communications
  • Develop communications for Front Office partners
  • Support ad hoc communications initiatives
  • Bachelor's degree in a relevant field
  • 3-5 years of proven experience supporting the core competencies
  • Adaptable, flexible and willing to work in a dynamic environment
  • AML/KYC , Account Opening, Client Service background
  • Information design experience in a communications organization preferred
  • Analytical skills
  • Ability to work with staff at all levels of the organization
  • A self-starter who possesses intellectual curiosity; proven team player at ease with rolled up sleeves; ability to successfully operate with limited guidance
  • Ability to use multiple communications channels and adapt them to audience needs
  • Familiar with the WM brand and experience
  • Experience working with global organizations
  • JPMorgan Chase is an equal opportunity and affirmative action employer M/F/Disability/Veteran


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JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.