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Commercial Bank Technology Controls Program Management Lead

Req #: 180028542
Location: Plano, TX, US
Job Category: Technology
Potential Referral Amount: 5000 US Dollar (USD)
Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries We serve more than 50 million consumers and small businesses through more than 5,600 bank branches, 18,700 ATMs, credit cards, mortgage offices and online and mobile banking as well as through relationships with auto dealerships.
Commercial Banking serves more than 30,000 clients, including corporations, municipalities, financial institutions, and not-for-profit entities with annual revenues generally ranging from $20 million to $2 billion. Our Commercial Bankers serve these clients by operating in 14 of the 15 top U.S. major markets. Our professionals' industry knowledge and experience combined with our dedicated service model, comprehensive solutions, and local expertise to make us the #1 commercial bank in our retail branch footprint.
The Technology Controls Program Management Lead is responsible for IT controls coverage of the Commercial Bank’s business lines. The role is responsible for the successful delivery of comprehensive IT Risk Control program, and understanding the technology risks and associated controls for specific business units.
  • Assist in long term Technology Control Organization’s (TCO) information risk and control strategy designed to keep the information assets of the LOB secure
  • Execution and implementation of that strategy, including risk assessments, remediation, and specific targeted risk projects within the LOB
  • Lead and assist in the execution of the CB Tech Business Control Committee meetings and presentations.
  • Proactively look at areas of improvement and collaborate with team to effect changes.
  • Participate in key firm-wide programs and be the liaison in providing feedback and help end-to end execution for the LOB
  • Proactively identify potential risk exposures within new technology solutions being designed and implemented, and partner with application development (AD) teams and Corporate Security groups to implement appropriate solution to mitigate exposure
  • Foster the maturity of processes for identifying, analyzing, and actively managing the technology control portfolio
  • Effectively create, maintain and communicate operational metrics and status of technology control projects
  • Identify areas of unmanaged technology / business risk within the current environment and institute the appropriate controls practices to mitigate exposure.
  • Ensure that all pertinent Information Risk and Control regulatory requirements and applicable JPMC policies are understood by LOB clients, technologists, and TCO team members, and that these policies are implemented and monitored successfully
  • Partner with clients to develop business continuity strategies that safeguard personnel and ensure recovery of essential business services should disruption occur
  • Provide expertise and knowledge of current industry trends in information and security standards to improve controls across the LOB.
  • Promote teamwork and leadership behaviors within the TCO function,  across the LOB and at the firm-wide level
  • 5-10 years related business experience, with 2-5 years in Risk Management and/or Technology Audit functions is strongly desired.
  • Strong project and program management skills.
  • Proven ability to examine, improve and execute the organization's existing processes and procedures for risk assessment
  • Ability to work and collaborate across teams.
  • Stakeholder engagement skills, including ability to interact with middle/senior management
  • Written and verbal presentation skills to a wide variety of senior managers across the organization; experience developing executive level presentations.
  • Analytical skills and experience building metric based solutions.
  • Advanced ability to process and analyze data using Excel, MS Access and other tools.
  • Ability to develop and lead initiatives in a cross line of business technology organization, build rapport and garner respect in a collaborative cross-cultural environment.
  • Collaborative style and ability to build the appropriate relationships, including ability to interact with senior levels of management.


  • Bachelor's degree or equivalent preferred
  • Certification such as CISSP, CISA, etc. a plus
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