JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the worlds most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at http://www.jpmorganchase.com/.
Global Technology Infrastructure (GTI) is the technology infrastructure organization for the firm, delivering a wide range of products and services, and partnering with all lines of business to provide high quality service delivery, exceptional project execution and financially disciplined approaches and processes in the most cost effective manner. The Global Service Operations (GSO) organization within GTI plays a critical role in providing operational support of enterprise systems that host applications at the core of JPMorgan Chase's business.
The Backup Operations organization within GSO is responsible for all aspects of data backup support including incident and problem management, infrastructure maintenance, restore requests, technology refresh planning and execution, operational risk management and continual service improvement.
This position is responsible for leading a transformation of our Backup Operations environment; the successful candidate will work in a small dedicated cross platform/cross organizational team with responsibility for establishing and driving adoption of new Backup Operational Standards. The successful candidate will drive a decoupled ecosystem such that data required for regulatory requirements is handled separate and distinct from data required for operational resiliency.
Experience with Data Backup and Archive Technology
Good understanding of record retention principles and associated business criticality
Recent experience working in a corporate Audit, Compliance, Risk and Controls environment
Experience with data privacy compliance, risk identification, control evaluation, control testing, sampling methodologies, audit engagement process, controls substantiation, etc.
Knowledge of industry standards and frameworks (e.g: ISO17799/27001, CobIT, COSO, NIST)
Knowledge of IT Risk regulatory requirements such as SOX, SSAE16, AAF, PCI-DSS etc.
Knowledge of infrastructure operations and engineering, project management, ITIL
Experience with emerging technologies including cloud based applications, software defined infrastructure and agile methodology
Advanced business continuity and resiliency knowledge
Must be able to work in a high pressure, dynamic operations environment, available on a 24x7x365 basis as needed in order to meet business requirements
Excellent analytical, problem solving and critical thinking skills
Outstanding communication skills; ability to articulate complex technical and non-technical discussion topics in both written and oral form to customers, peers and senior leadership
Proven ability to innovate creative and practical solutions to deliver business value
Bachelor's degree in Computer Science or Business related field
Relevant professional certifications (e.g: CISSP, CIPP, CISA)
Financial services experience
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Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.
The firm invites all interested and qualified candidates to apply for employment opportunities.
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JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.