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Human Resources, Recruitment Coordinator, APAC Recruiting

Req #: 180025659
Location: Sydney, NSW, AU
Job Category: Human Resources
Potential Referral Amount: Australian Dollar (AUD)
About J.P. Morgan
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.
About APAC Lateral Recruiting
JP Morgan Recruiting takes a proactive approach to identifying and proposing solutions to organizational challenges, working side-by-side with business managers to attract, engage, manage and retain high-potential talent. Through a focus on continuous improvement and long-term success, we provide tactical and strategic solutions with the aim of attracting and hiring diverse professionals to the business. 
About Recruitment Coordination:
Recruitment Coordinators play a key role in the success of the Recruiting team by ensuring all operational processes are delivered in an effective, efficient and timely manner.  With the majority of interview scheduling and offer letter creation being managed by our Service Center in the Philippines, the onsite Recruitment Coordinators will focus on providing exceptional candidate experience, client service and cross-functional support to the APAC Recruiting team. 
The role:
Based in Sydney Australia, you will join the APAC Recruitment Coordination team and be responsible for:
Project & Change Management
  • Contribute to projects impacting the Regional Recruiting function
  • Input and advise on the development of policies and processes
  • Play a key part in ensuring relationships are built and maintained between onshore and offshore locations
Control & Risk Management
  • For all systems used in the recruitment process, ensure that data integrity is monitored and maintained
  • Ensure that all Risk & Control incidents are flagged and escalated
  • Contribute to any Risk & Control related project or mitigation, as required
Offer & Onboarding
  • Act as the offer letter maker or checker, as required
  • Ensure offer and related compensation information is captured in the relevant compensation systems and HR systems in a timely fashion
  • Partner closely with Local HR and Regional Onboarding teams to ensure that all offers are completed seamlessly and necessary documentation is collated
  • Initiate the onboarding and pre-employment screening process for new hires, working closely with pre-employment screening team and service delivery colleagues
  • In partnership with Recruiters, interact with new hires to review paperwork and answer questions related to the on-boarding process
  • Manage the work permit application process in partnership with our immigration advisor
  • Assist recruiters in ensuring all referrals are correctly recorded and tracked in systems
  • Support the Fixed Term Contract extension process
  • Be a subject matter expert (SME) on Taleo and the configuration of other technology platforms supporting recruiting in the APAC region
  • SME for the recruiting process in the APAC region
  • Support Regional HR, where required, with regulatory reporting requests
  • Track, validate and send any recruiting relating invoices for payment
  • Trigger payment of referral, sign-on, notice buyout payments
  • Be responsible for sharing best practice and guiding the offshore teams
Interview Coordination
  • Provide exceptional interview coordination services to deliver a best in class experience for all candidates
  • Where required, provide a ‘white glove’ service; greeting candidates and ensuring facilities are correctly set up (telepresence, video call testing etc)
  • Support the offshore interview coordination function


Skills & Competencies

  • Strong Microsoft Office skills (Word, PowerPoint & Excel) with experience in creating management reports and presentations
  • Excellent senior stakeholder and candidate management skills
  • Takes a proactive approach by identifying and owning issues through to resolution
  • Time management skills coupled with the ability to organize and prioritize in a fast paced environment are essential
  • Excellent verbal and written communication skills in English
  • Fluency in Mandarin, Cantonese or Japanese highly advantageous.  Other languages from the APAC region beneficial.
  • Ability to deliver results / meet deadlines under pressure
  • Knowledge and experience of Taleo / Candidate Management System is essential


  • Undergraduate degree, equivalent professional qualification or relevant experience
  • Prior experience of working as part of a Recruiting team within in the Financial Services sector is preferred
JPMorgan offers an exceptional benefits program & highly competitive compensation package. JPMorgan is an Equal Opportunity Employer
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