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CIB Operations - Global Prime Services - EMEA F&O Client Onboarding - Associate

Req #: 180019797
Location: London, ENG, UK
Job Category: Branch Banking
Potential Referral Amount: 3500 Pound Sterling (GBP)
Our team
The successful candidate will be employed to join the EMEA F&O Implementation Team within Derivatives Clearing Client Account Services. The team consists of 5 Onboarders responsible for translating a sales mandate into a live account by coordinating across our internal stakeholders: Transition Management, Middle Office, Client Services; And our external vendors and trading venues: Traiana, Bloomberg, LCH, ICE, Markitwire
Internal Stakeholder focus
  • Coordinating Onboarding requests on the client’s behalf across internal support groups and business partners
  • Primary point of contact for providing updates to our internal stakeholders;
  • Liaise with third-parties such as Client Vendors, Clearing Houses, and other authorized interests, in order to facilitate the operational set up on behalf of our clients.  
Internal partner coordination    
  • Coordination across J.P. Morgan operational teams globally throughout the onboarding process. In particular, building strong relationships with Transition Management, Client Services, Middle Office and our Global Onboarding teams, in order to facilitate the integration and implementation of requests
  • Serve as initial point of escalation for internal support teams
Project management on an ad hoc basis
  • Participation and management of current F&O business wide projects, i.e. BREXIT and MiFID
  • Understanding requirements for implementing BREXIT driven changes to our infrastructure
  • Escalation of issues internally when required
  • Excellent interpersonal and communication skills
  • Confident, driven, self-starter with an ability to work independently
  • Excellent attention to detail with intent to provide high level of accuracy
  • Very strong client management skills
  • Problem solving ability - can listen to client requirements, anticipate possible issues and seek to eliminate, mitigate, escalate as appropriate
  • Excellent project management and organisational skills
  • Demonstrated ability to prioritise, multi-task and work within tight and changeable timeframe
  • Comfortable with technology, workflows and systems
  • Experience in F&O, OTC or FX and/or Prime Services is desirable but not essential
  • Client-facing experience is desirable but not essential
  • Ability to work with and form relationships with internal and external counterparts
  • Experience in project management is desirable


About J.P. Morgan Corporate & Investment Bank
J.P. Morgan’s Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
About J.P. Morgan Chase & Co.
J.P. Morgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.1 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. A component of the Dow Jones Industrial Average, J.P. Morgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about J.P. Morgan Chase & Co. is available at
JPMorgan offers an exceptional benefits program and a highly competitive compensation package.
JPMorgan is an Equal Opportunity Employer.
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