Scope of Role & Complexity
Participates in the development of goals and execution of strategies within a function or department
Leads/ coordinates aligned or directly managed resources
Responsible for decisions that are guided by policies or established practices and that generally will have limited impact on company revenues/assets
In an individual contributor role, functions as a lead contributor with advanced knowledge of area of specialization and significant exposure to broad department activities
Skills & Knowledge
Conflict resolution, change management, influencing, project management, delegation and coachining skills
Ability to rive risk and control agenda
LOB, business process and procedures and business applications knowledge
Subject matter expert within function
May be required to have business-specific skills or certification
Gathers, inputs and manipulates data for routine/standard business and/or financial analysis and reporting purposes
•Validates accuracy of data and assists with report preparation
Helps solve problems and may distribute reports to internal and external audiences
May manage employees and/or managers
People Management & Leadership
Networks effectively with colleagues
Knowledgeable of the Firm’s HR practices and policies
Effectively prioritizes own work and proactively seeks advice
Sets high standards for self
Executes superbly and meets commitments
Acts with a sense of urgency
Proactive, strong attention to details
Drives for results; strong accountability
Escalates issues quickly and helps to resolve; solution focused
Takes into account the impact of expenses
Responsive and accessible to clients
Exhibits a strong understanding of a client’s business and actively seeks input to anticipate client needs and effectively meets or exceeds them
Collaborates effectively with colleagues
Listens to understand various points of view whether or not she/he agrees
Risk & Control
Understands and applies knowledge of role-related risks
Keeps abreast of current regulatory requirements applicable to responsibilities
Acts in shareholder's best interest
Effectively remediates issues by engaging appropriate resources to mitigate risk with a sense of urgency
•3-5 years of mortgage default background and analytical support.
•1-3 years experience with MSP (Fidelity) a plus.
•Work experience in SQL, SSRS and other reporting tools is a plus.
•Proficiency with MS Excel (Pivot tables, VBS, forecasting) and other MS Office products.
•Advanced analytical, mathematical, and quantitative skills.
•Strong presentation and communication skills including verbal and written is required.
•Ability to review and translate functional specifications to validate and ensure business requirements are met.
•Detail oriented with strong organizational, technical and problem solving skills and decision making abilities.
•Ability to manage shifting priorities.
•Prior experience managing teams is preferred
•Ability to coach and provide meaningful feedback to employees
•Demonstrated ability to foster an open working environment
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The firm invites all interested and qualified candidates to apply for employment opportunities.
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JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.