JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.
Corporate Human Resources plays an integral role in designing, implementing, and managing global initiatives across the firm. The functional areas within Corporate HR include global recruiting, training, talent and development, career management, diversity, compensation, benefits, employee relations, technology, finance and HR service delivery ( HRSD). Our Human Resource professionals within these areas are among the most talented and innovative in the industry. They take a proactive approach to identifying and proposing solutions to organizational challenges, often working side by side with business managers to attract, manage and retain high-potential talent. Through a focus on continuous improvement and long-term success, Corporate HR helps refine our corporate culture, define our firm wide vision and reinforce our reputation as a world-class employer.
JOB TITLE: Latin America Onboarding Specialist TL: English – Spanish
The purpose of the job is to manage the LATAM Onboarding Team, which process hires into the business for the LATAM region. This will require close communication with the Recruiting and the local HRSD teams, gain end to end knowledge of the process, assist the team in resolving their queries on various request types & involve in effective transfer of knowledge.
KEY PERFORMANCE AREAS AND % TIME
Minimum experience Min 4+ years’ experience in a Service environment
Key competencies must indicate competencies essential to do the job
Good end to end knowledge of the process & ability to transfer the knowledge effectively.
Good problem solving, analytical & reporting skills.
This role requires meticulous attention to detail.
Ensure adherence of operational procedures to complete task in an accurate and timely manner.
Knowledge of MS Word, MS Excel, MS PowerPoint & MS Outlook.
Ability to work in a deadline driven environment.
A proactive approach to problem solving, taking ownership of issues and having the determination to follow things through.
Good time management skills
Uses initiative & readily questions.
Must be very detailed oriented.
Excellent written & spoken English and Spanish communication skills.
An appreciation of control and quality issues.
Strong team player and has the capacity to build good working relationships with cross functional/geographical teams
Result oriented, accepting responsibilities and challenges that take them outside their comfort zone
Risk aware & Control orientated.
Escalate timely as & when required.
Support the team in their mission to provide top quality operations.
Document procedures and identify requirements for additional controls.
Completion of daily checklist and reporting.
Establish excellent relationships with various internal departments and external parties with whom interaction is required.
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Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.
The firm invites all interested and qualified candidates to apply for employment opportunities.
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JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.