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Receipt & Distribution Specialist

Req #: 180020894
Location: Bangalore East, KA, IN
Job Category: Admin & Facilities Services
Potential Referral Amount: Indian Rupee (INR)

J.P. Morgan is a leading global financial services firm, established over 200 years ago:

- We are the leader in investment banking, financial services for consumers and small

   businesses, commercial banking, financial transaction processing, and asset management.

-  We have assets of $2.5 trillion and operations worldwide

-  We operate in more than 100 markets.

-  We have more than 243,000 employees globally.


Our wholesale businesses include J.P. Morgan’s Asset Management, Commercial Banking and the Corporate & Investment Bank which provide products and services to corporations, governments, municipalities, non-profits, institutions, financial intermediaries and high-net worth individuals and families.

Our corporate functions support the entire organization and include the following functions: Accounting, Audit, Finance, Human Resources, Operations, and Technology.


J.P. Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management, and Corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors. India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses. Our Global Service Centers (GSCs) are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firm’s operations regionally and globally. The centers provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions. 


JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at! .


Position Description:
Global Business & Document Services (GBDS) is JPMorgan Chase's print and distribution department, operating across NAMR, EMEA, APAC and LATAM in more than 50 cities. GBDS is responsible for managing vital employee services, including print & copy, messenger, courier, fulfillment, SmartPrint program, SmartTrack and High Value Media Group (HVMG) that provides end-to-end capabilities, allowing to design, personalize, print, assemble and deliver products the same-day.
GBDS also offers document solutions, such as statement printing, client communication and regulatory mailings.
GBDS seeks Receipt & Mail Specialist who will work as part of a team focused on the various disciplines that support the multiple lines of businesses. The role will report to Operations Supervisor and ensure smooth functioning of Mail & Distribution services as per the functions Standard Operating Procedures and other corporate policy. 
Position Responsibilities:
  • Support implementation of operational objectives, programs, policies and initiatives, liaising and coordinating with Regional Mail Team and Location Manager to ensure successful roll out
  • Responding to all mail/courier related enquiries via calls or emails
  • Sorting, collection, processing and delivery of all incoming and outgoing mail and courier items
  • Use of PacTrac application, if available in location
  • Deliver and pick-up incoming and outgoing mail shipments to and from respective department’s mail coops on the production floors
  • Support regional distribution project for the location
  • Processing of outgoing local, domestic and international couriers through contracted vendors
  • Ensure outgoing shipments meet the packaging standards
  • Coordinate with third party courier and mail service providers
  • Franking of outgoing postal mails
  • Coordinate with DHL for incoming official parcels requiring custom clearance
  • Office supply distribution, i.e. office paper, envelope
  • Maintain service log for all mail related activities
  • Business information reporting
  • Production of usage statistics and cost allocation supporting for invoice settlement
  • Relationship management skills demonstrating a diplomatic and open approach to clients
  • Ability to multitasking and lead assigned task
  • Back up for other GBDS services 
Key qualifications and experience
  • Good presentation and communication skills in both written and oral
  • Previous experience in mail and messenger operations
  • Computer literate. Intermediate users of the following programs:
    • Microsoft Outlook (emailing, filing, meeting requests)
    • Microsoft Word (basic editing and formatting)
    • Microsoft Excel (ability to enter and analyze the trend)
    • Self starter that can work independently with minimal supervision
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