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CIB Operations - Asia Currency Emerging Market Fixed Income Client Services - Associate (Hong Kong/Singapore)

Req #: 180024665
Location: Singapore, 01, SG
Job Category: Operations
Potential Referral Amount: 8000 Singapore Dollar (SGD)
Asia Pacific Middle Office
Asia Pacific Middle Office team is looking for an energetic and proactive individual to support our Asian Sales business.  The role will be based in Hong Kong or Singapore. The individual will be responsible for reconciling processing fixed income cash products executed by sales in the Asia region, attending to sales and client queries, and liaising with various teams to resolve relevant issues. The individual will be working in a very fast-paced and demanding environment.
The product coverage will include, but not limited to, Fixed Income Bonds (inclusive of international and local market bonds). There will be opportunities to participate in a range of regional and global projects including industry initiatives, sales meetings and client visits. 
Duties and Responsibilities:
  • Ensure trades executed by sales are correctly captured in risk management systems
  • Allocate trades in risk management systems according to clients’ requests
  • Liaise with various teams globally such as Trader Assistant, Trade Support, Sales Support, Onboarding, Confirmation, Settlement and Technology to address relevant issues
  • Maintain client reference data in relevant systems
  • Attend to ad-hoc queries and requests from sales and clients
  • Participate in regional and global projects with focus on process improvements
Knowledge and Skills:
  • Candidates with experience in sales middle office or client service roles are preferred
  • Good working knowledge of Asia local markets an advantage
  • Preferably has experience in fixed income products
  • Proactive and is willing to drive changes
  • Good analytical skills, due diligent and attention to details
  • Excellent interpersonal skills and strong communication skills
  • Able to multi-task and work in very fast-paced and stressful environment
  • Able to work independently
  • 3 years+ in Fixed income middle office support Experience ideally in an investment bank environment


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