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CIB - RCSA Control Analyst - Team Leader

Req #: 180023828
Location: Bangalore East, KA, IN
Job Category: Operations
Potential Referral Amount: 20000 Indian Rupee (INR)
J.P. Morgan is a leading global financial services firm, established over 200 years ago:
o We are the leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management.
o We have assets of $2.5 trillion and operations worldwide
o We operate in more than 100 markets.
o We have more than 243,000 employees globally.
Our wholesale businesses include J.P. Morgan’s Asset Management, Commercial Banking and the Corporate & Investment Bank which provide products and services to corporations, governments, municipalities, non-profits, institutions, financial intermediaries and high-net worth individuals and families.
Our corporate functions support the entire organization and include the following functions: Accounting, Audit, Finance, Human Resources, Operations, and Technology.
J.P. Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management, and Corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors. India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses. Our Global Service Centers (GSCs) are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firm’s operations regionally and globally. The centers provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions.

Team Overview


The Risk and Control Self Assessment (RCSA) lifecycle is an iterative process for an end-to-end management of operational risk. The lifecycle establishes a formal process which makes certain that when risks are identified, commensurate controls are implemented and evaluated, and remedial actions are assigned and tracked to conclusion. RCSA Testing Center of Excellence (TCOE) is an evolving team mandated with conducting comprehensive testing of established Business Controls. Partnering closely with the Control Owners and Control Officers the team performs periodic testing to evaluate the design and operating effectiveness of a Control using a variety of tools, techniques and methodology.



  • Independently perform evaluation of assigned Controls
  • Review procedures/processes/information to evaluate Controls
  • Perform side-by-side observations, supervisory examination or retesting as necessary
  • Calibrate a control for its effectiveness as per the Test Scripts and Standards
  • Facilitate kick off and closing controls evaluation meetings with stakeholders
  • Organize and capture review findings. Ensure that all design/operational gaps are identified
  • Recommend Control design/operational changes to ensure the business effectively manages risk.
  • Identify risk and control points during reviews or from process maps
  • Develop/provide professional and accurate reporting to management for review
  • Partner with Business to perform root cause analysis of issues and recommend improvements
  • Maintain accurate and complete documentation and follow up on all items through completion
  • Communicate effectively to LOB partners and other control functions to share knowledge
  • Bachelor's degree in Commerce, Economics or related Finance areas
  • 3-5 years of related experience in Operations or Risk & Controls or SOX Testing or Audit or Compliance Testing
  • Individual will work predominantly in EMEA shift, flexibility with shifts is mandatory
  • Basic understanding of Risk & Control Self Assessment process in Banking Domain
  • Strong, proactive task-based approach with focus on delivery – often will act as individual contributor
  • Working understanding of operational risks and related controls
  • Possess strong analytical and interpersonal skills
  • Ability to work independently with moderate level of supervision
  • Strong ability to quickly comprehend information from written documentation, process mapping, and training overviews
  • Intermediate Microsoft Office (Excel, PowerPoint, Word, Visio) skills
  • Must demonstrate ability to work as a part of a team, display and demonstrate the JPMorgan Chase Bank values and diversity commitments
  • Excellent time management skills
  • Ability to manage shifting priorities and work in a fast paced environment
  • Sound business judgment and objectivity
  • Investment Banking, Treasury Services, Banking Ops experience a plus
  • Experience in SOX Testing, Audit or Compliance testing a definite advantage
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