Apply Now    

Senior Project Manager (VP)

Req #: 180023973
Location: Columbus, OH, US
Job Category: Technology
Potential Referral Amount: 5000 US Dollar (USD)
Global Technology Infrastructure (GTI) is the technology infrastructure organization for the firm, delivering a wide range of products and services, and partnering with all lines of business to provide high quality service delivery, exceptional project execution and financially disciplined approaches and processes in the most cost effective manner. The objective of GTI is to balance both business alignment and the centralized delivery of core products and services. GTI is designed to address the unique infrastructure needs of specific lines of business and the demand to leverage economies of scale across the firm.
End User Services (EUS) delivers measurable business value by providing core desktop technology solutions that meet business demand while realizing cost efficiencies. CTS works with our Line of Business partners to develop standardized, resilient operating environments and implement a global technology strategy for the firm's 200,000+ workstations and 40,000+ remote access users. We oversee important tasks, including: incident management, user management, security access and controls, work order management, media management, application and business data recovery, and disaster recovery
Scope of responsibilities will include overseeing, planning, scheduling, troubleshooting and providing long term strategic solutions on resiliency planning and execution across the organizational towers. In addition, the manager will be responsible for developing relationships with other GTI areas, communicating project status, and understanding detailed business requirements across multiple project initiatives. Perform reviews and / or re-engineering of current processes in place.
Summary of responsibilities will include, but are not limited to:
  • To work with the operations team to develop and maintain a robust resiliency plan for each of the services in Workspace Services.
  • Coordinate tests and ensure the team involved understand the testing schedule and the scope of each test.
  • Work with the engineering teams to identify gaps in test dependencies and develop plans to eliminate the gaps and add to future test scope.
  • Identify areas for automation to drive towards the goal of automating any technical recovery plan.
  • Work with Lines of business to understand requirements and priorities for recovery of major outages.  Memorialize those requirements and ensure there is a process in place to understand changes.
At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity.  We encourage professional growth and career development, and offer competitive benefits and compensation.  If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.
Apply Now    

Join our Talent Community

Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.

Things to note

Sign in to our application system to continue your job search or update your profile.

Current employees sign in here. Contractors sign in here.

Any information you provide is confidential and will only be viewed by our recruiters in an effort to fill open positions. In addition, the information you provide is subject to our privacy policy practices.

Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.

The firm invites all interested and qualified candidates to apply for employment opportunities.

Need disability related assistance?

If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs, please click here.

Important links

Click here to view the "EEO is the Law" poster.

Click here to view the "EEO is the Law" supplemental poster.

Click here to view our U.S. Pay Transparency Policy.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.