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CIB - Operations Manager - Associate

Req #: 180021586
Location: Mumbai, MH, IN
Job Category: Operations
Potential Referral Amount: 0 Indian Rupee (INR)

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at


Key Responsibilities


OCM for Cash Position Management is responsible mainly in the following set of activities:

  • Control Assurance
    1. Strengthen Supervisory Controls across all teams.
    2. Revisit QA frame work across Banking Operations Ops to bring in more rigor in Self assessment practices. 
    3. Continue assurance through Change management Control framework in Banking Operations
    4. Focus on Risk based end to end process reviews; prioritize processes on audit radar and with high risk rating. Ensure that the process review calendar is followed for the year.
    5. Enhance the Daily Control Functional Checklists (DCFC) for OCMs to ensure that Key controls are included and effective assurance is obtained on adherence
    6. Strengthen leavers and joiners procedures and controls 
  • Risk Management
    1. Coordinate and liaise with internal and external auditors. Promote a control environment that is always ready for an audit.  Prior to an audit, complete a control environment review.  Confirm there are no control gaps, open issues have appropriate action plans and mitigation, and issue closure has been validated.  
    2. Satisfactory ratings in all audits. No failed internal inspection.
    3. Regulatory Focus: Demonstrate knowledge of specific regulations / laws impacting your business.   Ensure compliance and adequacy of controls to address business impact.
    4. Strengthen Business Continuity Overall across Banking operations.
    5. Maintain an understanding of risks impacting your business.  Assure appropriate oversight of risk management discipline through participation in product:  Business Control Committee meetings, business reviews, risk assessments, and the NBIA process.
    6. Ensure that effective CPF and CF meetings are conducted to review risk incidents and to discuss control related issues.

·         Overall 10 to 12 years of experience. However minimum 6-7 years of experience as a control/ risk / audit manager

·         An expert in understanding risk and control policies and standards

·         Experience in Funding Operation would be add advantage


·         Ability to develop and maintain productive relationships with key internal clients across all levels.

·         A solution driven approach, with exemplary problem solving skills;

·         Ability to prioritise.

·         Ability to work effectively alone and as part of a team, at a local and regional level

·         Good analytical ability.

·         Excellent written and verbal communication skills

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